Center Operations Director

Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.

The Center Operations Director is a good fit for a candidate who has previously managed operations, enjoys working with people, is highly organized and detail-oriented, maintains calm and poise in a fast-paced environment, and is mission-driven to help young children with autism spectrum disorder.

Specific responsibilities would include the following :

Day-to-Day Center Operations

• Owning local fidelity to Soar’s operating processes, including center cleanliness and organization, RBT billable hours management, scheduling, parent communications, etc.
• Partnering with market-level leadership to serve as the local accountability for center performance relative to forecast across key operating metrics, including budget, efficiency, and much more.
• Working with the local Scheduling Manager to ensure daily scheduling needs are met and cancellations on clients are minimized.
• Proactively identifying local operating challenges in partnership with staff and using a solution-oriented mindset to suggest new policies and procedures as needed.
• Serving as the core leader in the center, having deep expertise on center operations and expectations, and leading by example in daily processes and decision-making.
• Managing center supply ordering for toys, office supplies, food, etc.

Demonstrating professionalism and maturity to the highest standard in interactions with families, clients, and staff.

Client Communication and Relationship Management

Managing the front desk, including providing a warm welcome to clients, prospective clients, and employees.

Local Leadership

Collaborate across disciplines to ensure effective communication and care coordination amongst the BCBA, SLP, and OT teams.

Meeting and Event Management

Working with clinical leadership team to plan and execute parent-facing events, including bi-monthly family nights.

Qualifications / Education

What We Offer :

Comprehensive health benefits, including medical, dental, and vision plans

Student loan repayment and tuition reimbursement benefits

Priority access for in-network mental health support through our partnership with Sol Mental Health

Tons of support from our multidisciplinary team

A collaborative and fun environment where every team member's contribution is valued

This is an evergreen posting for this role. As our hiring team reviews your application, we will inform you which locations currently have openings.

Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.

For Internal Tracking Only :

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