Quality Engineer I

Job Description

Job Description

Description :

Job Title : Quality Assurance Engineer

Reports To : Quality Program Manager

Division / Department : Quality

Level of Work : Level I / II / III

Position Summary : The Quality Assurance Engineer is responsible for ensuring product quality and process efficiency throughout the manufacturing lifecycle. This role involves developing and implementing quality systems, driving continuous improvement initiatives, and collaborating with cross-functional teams to meet customer and regulatory requirements. This role actively monitors production quality, conducts root cause analysis for non-conformances, and implements corrective actions. The Quality Engineer will also play a key role in continuous improvement projects, supplier quality management, and ensuring adherence to industry specifications and customer expectations. This position requires a strong ability to interpret complex specifications, identify and resolve quality issues, and foster a collaborative environment to drive quality requirements and continuous improvement. The Quality Engineer will be instrumental in maintaining compliance with quality standards and delivering superior products.

Job Duties :

• Create and distribute Job Instruction Note Drawing (JIND).
• Create, maintain, and distribute Quality Inspection & Test Plan (ITP).
• Record, monitor, and respond to customer complaints related to quality.
• Support internal and external audits to ensure compliance with QMS and regulatory standards.
• Collaborate with Engineering to ensure quality requirements and processes.
• Lead and document root cause analysis (RCA) for major customer quality issues.
• Create, maintain, and distribute Quality Databooks (product history manual).
• Resolve customer complaints and requests in relation to customer quality requirements.
• Conduct first article inspections (FAI), and final inspections.
• Serve as primary contact for customer quality inquiries, audits, and meetings.
• Facilitate and escort customer and regulatory inspectors during visits.

Key Results Areas by level of work :

1. Ensure Production Quality and Efficiency. Utilize appropriate tools and equipment, and qualify to perform special processes as needed. This includes :

2. Manage Resources, Output, and Reporting :

3. Drive Continuous Improvement

4. Contribute to Equipment & Process Maintenance :

5. Professional Development

Qualifications :

To qualify for this position, an individual must possess the knowledge, training, experience and abilities required.

Education and Training

Experience :

Other :

Skills :

To perform the job successfully, an individual should demonstrate the following competencies :

Physical and Mental Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Authorization / Security Clearance

Must be able to work in the U.S without sponsorship.

This job description is not all inclusive but rather serves as a general guideline of the current needs of the position and can be modified at the discretion of management to meet current business needs. Experience and education requirements are the primary basis for awarding this position, however substitutions that are essentially equivalent may be made as they relate to the essential functions, duties, and responsibilities of this position

Requirements :