House Manager
The House Manager is responsible for overseeing the daily residential operations of Mary's Place while supporting the organization's mission, values, and policies. This role ensures a safe, structured, and nurturing home environment for residents and their infants, in alignment with the faith based, pro-life mission of Mary's Place. The House Manager works closely with the Executive Director, provides shift coverage as needed (including evenings, weekends, and holidays), and serves as an on-call resource for emergencies.
Essential Duties and Responsibilities :
Residential Operations :
- Foster a welcoming, positive, and faith-based environment that reflects the mission of Mary's Place.
- Manage household scheduling, including staff coverage, meals, chores, cleaning, maintenance, and resident activities.
- Hire, train, coach, supervise and support all residential support staff and volunteers.
- Ensure food, household supplies, and infant care items are stocked, reporting concerns or budget overages to the Executive Director.
- Oversee the resident intake process, maintaining accurate and timely records.
- Uphold house policies and procedures, addressing issues promptly and escalating concerns to the Executive Director when necessary.
- Monitor safety standards, conduct required safety drills, and maintain compliance with program expectations.
- Support financial processes by managing petty cash, recording expenditures, and coordinating vendor needs.
Administrative :
Communicate effectively with the Executive Director, providing timely updates to support sound decision-making.Assist with planning for both immediate and long-term household needs.Prepare and maintain reports, records, and data entries in organizational systems.Support financial management tasks, fundraising events, and volunteer coordination.Partner with the Executive Director in developing the annual household budget and participating in special projects.Represent Mary's Place positively in the community, fostering relationships with volunteers, donors, and partner organizations.Work collaboratively with the donations committee to ensure all household and resident needs are being identified and met.In collaboration with the Case Manager prescreen potential residents for admission to the program.Complete probationary and yearly performance reviews of all residential support staff.Qualifications :
Education and Experience :
Bachelor's degree in social work, counseling, human services, or related field preferred; equivalent experience will be considered. Master's preferred.Minimum of one year of experience in a residential, human services, substance abuse or community support setting.At least one year of supervisory or team leadership experience in a professional capacity.Knowledge, Skills, and Abilities :
Commitment to pro-life values and faith-based practices.Familiarity with community resources and assistance programs.Strong crisis management and problem-solving skills.Effective interpersonal, written, and verbal communication abilities.Highly organized, reliable, and detail-oriented.Proficiency in using computers and software for scheduling, reporting, and recordkeeping.Ability to hold staff and residents accountable while modeling servant leadership.Physical and Job Requirements :
Must be legally eligible to work in the United States.Possess a valid Pennsylvania driver's license with a safe driving record.Flexibility to cover shifts, including evenings, weekends, and holidays, as needed.Ability to stand and walk for extended periods, climb stairs, and perform light cleaning tasks.Capacity to lift up to 25 pounds and complete routine household duties (laundry, trash removal, deliveries, etc.)