Service Desk Support - TS required to apply; Washington DC; Junior to SMEBow Wave LLC • Washington, DC, USA
Service Desk Support - TS required to apply; Washington DC; Junior to SME
Bow Wave LLC • Washington, DC, USA
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionProvides support to end users on a variety of issues. Identifies, researches, and resolves
technical problems.
- Responds to telephone calls, email, and personnel requests for technical support.
- Documents, tracks, and monitors the problem to ensure a timely resolution.
- Ensures that all phases of help desk support are properly coordinated, monitored, logged,
- These personnel serve as the first point of contact or troubleshooting hardware / software
tracked, and resolved appropriately.
PC and printer problems.
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Service Desk Support • Washington, DC, USA
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