Zscaler Security Engineer

Zscaler Security Engineer

Atlanta, GA

Role Description :

• Experiences in Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) with Zscaler
• Troubleshooting testing of client version daily
• Ensure Zapp is bypassed from other applications and security solutions to prevent outages .
• Consider updating to the latest Zapp version at least bi-annually (Leverage the possible as best practice)
• Push of the latest Zapp version (Leverage possible as best practice) after review and decision of deployment is made.
• Review release notes, compare discovered issues and develop fixes for client images.
• Determine users to be added to different group policies including the pilot user test group.
• Assign users to be added to different group policies including the pilot user test group for Zapp.
• Pilot users on new Zapp versions first & then roll out .
• Consider updating to the latest Zapp version at least bi-annually by working closely with Zscaler to do the upgrade.