Franchise Support Specialist

A company is looking for a Franchise Support Specialist to assist franchise owners and coordinate with internal teams.

Key Responsibilities

Serve as the primary contact for franchise owners, fostering trust and rapport

Coordinate requests with marketing, training, and tech teams to support franchise operations

Contribute to projects focused on training programs, marketing reviews, and process improvements

Required Qualifications

4+ years of experience in client service or customer success (preferred but not required)

Friendly and empathetic demeanor with a marketing inclination

Natural leadership qualities with a commitment to personal and professional growth

Ability to learn quickly and maintain organization in task management

Persistent approach to achieving goals and completing tasks