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Bilingual Customer Service Specialist
Bilingual Customer Service SpecialistVirtualVocations • Portsmouth, Virginia, United States
Bilingual Customer Service Specialist

Bilingual Customer Service Specialist

VirtualVocations • Portsmouth, Virginia, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Bilingual Collector / Customer Service Specialist.

Key Responsibilities :

Communicate with businesses via telephone and written correspondence

Negotiate claims' resolution with insurance carriers, attorneys, and responsible parties

Prepare investigative correspondence and acquire background information as needed

Required Qualifications :

Customer service experience is required

Basic proficiency with Microsoft Office, especially Excel

Ability to exercise independent judgment and negotiate settlements

Dependability and goal-oriented mindset

Strong interpersonal and organizational skills

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Customer Service Specialist • Portsmouth, Virginia, United States

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