IT Support Specialisttesa • Sparta, MI, US
No longer accepting applications
IT Support Specialist
tesa • Sparta, MI, US
9 days ago
Job type
- Full-time
Job descriptionAssociate's degree required; Bachelor's degree preferred, or equivalent experience. CompTIA A+, Network+, or a comparable certification (required within 6 months of hire). Minimum 2 years in PC hardware / software installation, maintenance, and support, particularly in Microsoft Windows environments. Foundational knowledge of networking concepts, including TCP / IP, DNS, and DHCP. Self-starter with the ability to work independently under general supervision. Proven experience contributing to team success. Strong written and verbal communication skills. English required; Spanish or German is a plus. Valid driver's license and willingness to travel, including internationally (up to 10%).
Overview
Join to apply for the IT Support Specialist role at tesa . The IT Support Specialist will provide comprehensive technical support to all company employees in a dynamic production environment at our manufacturing facility in Sparta. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers — were passionate about making a difference!
How Youll Help The Formula
Responsibilities
- Provide quality service by enforcing quality and customer service standards.
- Install, configure, and repair computer hardware, software, and related devices.
- Schedule and perform maintenance, repairs, and upgrades of end user equipment.
- Responsible for inventory of computer related hardware and accessories.
- Ensure proper routing and escalation of Service Desk tickets.
- Keep current on new technology that may be applicable within the organization.
- Perform other tasks as assigned by IT Management.
- Provide after-hours or weekend support during critical incidents or scheduled maintenance windows (as needed).
- Other duties as assigned.
Qualifications
Notes : This job posting reflects current requirements and may be subject to change. Referrals increase your chances of interviewing at tesa by 2x.
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It Support Specialist • Sparta, MI, US
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