Cloud Support Administrator (Full Scope Polygraph)

Cloud Support Administrator (Full Scope Polygraph) at Piper Companies summary :

The Cloud Support Administrator provides crucial operational support for Azure core and Office365 platforms within a Security Operations Center environment. Responsibilities include executing deployment scripts, coordinating outage restorations, documenting investigative actions, and managing secure work area operations. This role requires a TS / SCI clearance with Full Scope Polygraph and expertise in cloud administration, scripting, and IT troubleshooting in a 24 / 7 operational setting.

Zachary Piper Solutions is seeking a TechOps / Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.

Clearance : TS / SCI Full Scope Polygraph

Location : Redmond, WA

Schedule : Mid + Evening shift available (Redmond, WA) - 24x7 operational environment

This job opens for applications on 9 / 26 / 2025. Applications for this job will be accepted for at least 30 days from the posting date

Responsibilities of the TechOps Administrator :

• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
• Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
• Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
• Update standard operation procedures and technical training guides documentation as needed.
• Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance / troubleshooting.

Qualifications of the TechOps Administrator :

Compensation of the TechOps Administrator :

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Keywords :

Cloud support, Azure administration, Office365, TS / SCI clearance, Full Scope Polygraph, Security Operations Center, IT troubleshooting, Systems administration, ServiceNow, Scripting