Audio Visual Systems Engineer

Audio Visual Systems Engineer

Auburn University is seeking a highly motivated and technically skilled Audio Visual (AV) Support Engineer to join our team. This role is essential in supporting instructional technology across campus, ensuring seamless AV experiences for faculty and students. The ideal candidate will be a self-starter with strong communication skills and an understanding of AV systems, networking, and classroom technology.

Essential Functions

• Provide technical support for instructors and other end users across classrooms, lecture halls, meeting spaces, and other AV-enabled environments.
• Manage and mentor student workers, ensuring high-quality support delivery and fostering professional development.
• Coordinate Return Merchandise Authorizations (RMAs) for defective or damaged AV equipment, ensuring timely resolution and minimal service disruption.
• Assist in the design and implementation of AV systems for both new and existing spaces, with attention to usability, scalability, and long-term support.
• Track, document, and resolve technical issues using ticketing systems and internal documentation tools, ensuring consistent and transparent support practices.
• Collaborate with IT and networking teams to ensure proper network configuration, including VLANs and subnets for AV devices.
• Maintain and update AV system documentation, including schematics, signal flow diagrams, and endpoint inventories.
• Stay current with AV technology trends and recommend improvements or upgrades to enhance system performance, reliability, and user experience.

Minimum Qualifications

Bachelor's degree and 3 years relevant experience OR Associate's degree and 7 years relevant experience OR High School / GED and 11 years relevant experience.

Minimum Skills and Abilities

Desired Qualifications

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.

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