Utilization Management - Clinical Training Specialist

Company Overview :

At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.

Program Overview :

River Edge is seeking a dedicated and knowledgeable Clinical Training Specialist for our Emery Highway Outpatient location. The successful candidate will play a crucial role in enhancing the competencies of our direct service team members by providing comprehensive training. This position focuses on supporting employee performance in alignment with our clinical quality goals and ensuring team members are proficient in navigating and documenting within River Edge’s electronic health record system.

Key Responsibilities :

• Create rapport with employees for a positive learning environment to identify strengths and provide safe and constructive feedback.
• Assist in delivering and coordinating training processes created for new providers in electronic medical record documentation.
• Review the importance of timely documentation and concurrent documentation during sessions.
• Provide documentation training during general new team member orientation twice a month.
• Facilitate improvements system-wide in overall quality, completeness, and accuracy of documentation in the electronic medical record through education, review, and data analysis.
• Communicate with Utilization Manager and program supervisors / managers regarding team members’ progress in training.
• Collaborate with Utilization Manager to problem solve clinical situations or address training needs / resources.
• Provide ongoing support to team members that need additional supervision and training.

Qualifications :

Additional Benefits :