Bilingual Collections Representative

Description

Typical day in the role - prime auto collections, early stage (between 28-59 days past due) Will work to grab at least 1 payment and can roll into delinquency. They will be working on 2 different systems. 1 is an auto dialer and will transfer the call when someone picks up, the other is preview dial where they will have 15 seconds to pull up their account. Very heavy outbound calling. KPIS's - conversion rates (how many people they are speaking to and converting) Contacts per system per hour (20-25% monthly wrap time)

Skills

outbound calls, outbound calling, outbound call center, call center, customer service, collections customer service, collections credit, collections service

Top Skills Details

outbound calls,outbound calling,outbound call center,call center,customer service,collections customer service,collections credit,collections service

Additional Skills & Qualifications

Multi tasking Communication Ability to read and active listening. Best employees do this. FIRST DAY - A lot of introducing, walking the floor, getting acclimated through the office, system access will come for them later in the week.

Experience Level

Expert Level

Job Type & Location

This is a Contract to Hire position based out of Alpharetta, GA.

Pay and Benefits

The pay range for this position is $22.00 - $22.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Alpharetta,GA.

Application Deadline

This position is anticipated to close on Nov 24, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.