Manager of Safety and Security

Job Summary

The Underline is a bold idea to reclaim 10 miles of land beneath the Miami Metrorail and transform it into a beautiful, active green space that becomes a magnet for residents and visitors alike. Friends of The Underline (FUL) is a nonprofit organization driving the realization of an innovative multimodal trail and open space that connects Miamians.

Position Summary

We are seeking a dynamic and experienced Manager of Safety and Security to oversee all aspects of safety and security across The Underline. This role is responsible for managing a team of security personnel, coordinating with public safety agencies, and implementing strategies to ensure a safe and welcoming experience for all visitors.

The ideal candidate will bring a strong background in public space security, emerging security technologies, emergency response planning, and team leadership. As a key member of The Underline's operations team, you will collaborate closely with maintenance, horticulture, and community engagement staff to foster a culture of safety, belonging, and responsiveness.

Essential Function :

• Lead and supervise daily operations of The Underline's security team.
• Develop and implement safety protocols tailored to a linear park environment.
• Coordinate with local police, fire, and emergency services for rapid response and collaboration.
• Monitor Park activity, respond to incidents, and ensure proper documentation and follow-up.
• Conduct regular safety audits and risk assessments.
• Train staff in emergency procedures, de-escalation techniques, and public engagement.
• Plan and staff security for special events.
• Maintain security equipment and systems, including surveillance and communication tools.
• Report serious incidents and trends to leadership and recommend improvements.
• Stay current with best practices and emerging trends in public space security.
• Uphold and demonstrate leadership in all Underline policies and procedures.
• Perform other duties as assigned.

Skills and Qualifications

Benefits