Intake Coordinator - Law Office Receptionist

Job Title : Intake Coordinator - Law Office Receptionist

Overview :

As an Intake Coordinator (Receptionist), you will play a vital role in providing exceptional customer service to clients while efficiently managing the intake process. You will serve as the first point of contact for individuals seeking legal assistance for elder abuse cases, ensuring their needs are met with empathy and professionalism. This position requires strong communication skills, attention to detail, and a compassionate demeanor. Bilingual in English and Spanish.

Responsibilities : Client Intake :

• Greet clients and visitors warmly as they enter the office.
• Conduct initial screenings to determine the nature of their legal inquiry regarding elder abuse.
• Collect essential information from clients and accurately input data into the firm's case management system.
• Schedule appointments for potential clients with attorneys or intake specialists.

Communication :

Documentation and Record-keeping :

Administrative Support :

Client Relations :

Qualifications :

Education :

Work Environment : This position operates in a professional office environment. Regular working hours are Monday-Friday, 8-5, and may include evenings or weekends based on firm needs.

Pay : $21- $23 DOE (Hourly, Non-exempt)