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Sales Support Specialist/ Quotation/Order Specialist III
Sales Support Specialist/ Quotation/Order Specialist IIIPyramid Consulting, Inc • Milwaukee, WI
Sales Support Specialist / Quotation / Order Specialist III

Sales Support Specialist / Quotation / Order Specialist III

Pyramid Consulting, Inc • Milwaukee, WI
6 days ago
Job type
  • Temporary
Job description

Immediate need for a talented Sales Support Specialist / Quotation / Order Specialist III.  This is a 12+ months contract opportunity with long-term potential and is located in Milwaukee, WI (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID :  25-89578

Pay Range : $22 - $23 / hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.

Key Responsibilities :

  • Act as liaison and partner with field sales team to meet commitments and resolve issues
  • Assist with funnel management, quote creation, change orders, concessions and non-standard terms requests
  • Timely document creation and distribution to sales team to meet customer commitments
  • Coordinate workflow closures across all functional teams
  • Proactively resolve and escalate issues across functions when necessary
  • Collect, consolidate and disseminate information from / to all team members to ensure knowledge sharing and execution for assigned function
  • Drive commercial compliance by supporting legal escalation workflow activities. Support any audits necessary including assisting with revenue risk mitigation during quarter close activities.
  • Engage in special projects to drive or improve business performance
  • Drive continuous improvement on all related processes to ensure standardization and simplification
  • Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness

Key Requirements and Technology Experience :

  • Key skills; Support Specialist, Salesforce , MICROSOFT OFFICE
  • 2 years experience in customer service or field support role.
  • Proficient in use of Microsoft Office (specifically Outlook, Excel, Word, PowerPoint) with speed and accuracy.
  • Excellent verbal and written communication.
  • Ability to work under pressure against tight deadlines, getting work right the first time. High level of telephone and customer care skills.
  • Time management skills with the ability to work with accuracy and minimum of supervision.
  • Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize to meet aggressive deadlines.
  • Ability to problem solve and drive issues to resolution
  • 2 years working experience in commercial field
  • Working knowledge of SalesForce.com
  • Familiarity with Client commercial processes (ITO & OTR)
  • Familiarity with Client products and offerings
  • Ability to quickly adapt in an environment where priorities change frequently
  • Excellent interpersonal, team and influencing skills
  • Dependable, reliable, responsible, dedicated, committed
  • Our client is a leading Manufacturing Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy  here .

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    Sales Support Specialist • Milwaukee, WI

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