Janitorial Operations Manager

Job Description

📍 Evansville, IN

💼 Full-time | On-site | Varied hours including occasional evenings / weekends

💰 Annual base salary of $105,000, complemented by potential quarterly bonuses reaching up to 20% of the base salary, contingent on performance metrics.

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About Integrity Facility Solutions

We’re a family-owned business with over 10 years of success in Indiana, built on strong client relationships and an empowered frontline workforce.

At Integrity Facility Solutions, we foster a culture of respect, collaboration, and care. We value mutual respect, open communication, and a supportive work environment where every team member can thrive.

Our reputation for excellence is built on our people—and we invest in them through competitive wages, paid vacations, year-end rewards, and a commitment to professional growth.

Join us and be part of a company that truly values your leadership and celebrates your contributions every day.

Position Summary

We are seeking a dynamic Operations Manager to lead and manage daily janitorial operations across all company locations. This role is ideal for someone who thrives in a fast-paced environment, excels at building relationships, and is passionate about team development and service excellence. You will be responsible for driving customer retention, reducing employee turnover, and ensuring site profitability through strategic planning and hands-on leadership.

This role offers high visibility and strong potential for career advancement within the organization.

Key Responsibilities

Client Success & Retention

• Ensure service delivery across all client accounts consistently meets or exceeds expectations
• Manage service and office managers to uphold performance standards and drive accountability through regular site inspections
• Address service issues promptly and professionally to maintain client satisfaction and retention
• Monitor and improve KPIs such as employee retention, service quality scores, and client satisfaction ratings

Team Leadership & Development

Operational Oversight

Financial & Strategic Management

Key Qualifications

Work Environment

You'll oversee operations of client locations across industries such as healthcare, education, and commercial / industrial facilities, managing teams of up to 100 employees. This role requires flexibility and availability for varied hours, including occasional site visits during evenings or weekends, based on client needs. Travel between client locations is expected, and mileage is reimbursed.

What We Offer

Ready to Apply?

If you're a strong leader who takes pride in building high-performing teams and delivering exceptional service, we’d love to hear from you.

Apply today and take the next step in your career with Integrity Facility Solutions!