As Slip Robotics' first dedicated IT hire, you will be responsible for establishing and scaling our IT operations. Initially, you will operate as an individual contributor, providing hands-on support while strategically developing our IT infrastructure and processes to support rapid growth. This role requires technical competence, initiative, excellent organizational skills, and comfort operating in a startup environment.
Key Responsibilities
Equipment & Hardware Management :
- Procure, configure, and maintain IT equipment (laptops, monitors, peripherals).
- Oversee equipment lifecycle management including onboarding, tracking, wiping, and reissuing devices.
- Manage inventory of spare hardware (keyboards, mice, monitors).
Technical Support & Troubleshooting :
Provide timely IT support for Windows, GSuite, Power BI, hardware, and software-related issues.Support production stations and engineering teams with specialized hardware / software needs.Network & Infrastructure :
Maintain and optimize Wi-Fi and on-premise network performance (Ubiquiti Unifi).Configure and manage ISP coordination, VLANs, firewall rules, VPNs, and network security.Ensure reliable AV connectivity in conference rooms and production areas.Access & Credential Management :
Manage user access to critical software and systems (GitHub, Jira, AWS, etc.).Oversee access control matrix, enforcing security and compliance standards.Conduct quarterly access reviews, ensuring audit readiness.Compliance & Security :
Maintain IT compliance standards (device encryption, software licenses, documentation for auditors).Implement password management and Mobile Device Management (MDM) solutions.Support vendor security evaluations and compliance audits.Strategic Development :
Develop streamlined processes for device provisioning, onboarding, and offboarding.Create and implement IT-related training for staff.Potential transition from GSuite to Microsoft 365.Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.5+ years of progressive IT experience, ideally including roles in startups or growth-oriented environments.Strong knowledge of network administration, including VPN, firewall, and VLAN management (experience with Ubiquiti Unifi preferred).Hands-on experience managing Windows environments, GSuite administration, hardware lifecycle management, and troubleshooting.Experience with credential management, compliance practices, and access control processes.Strong problem-solving, communication, and organizational skills.Comfortable balancing tactical execution with strategic thinking.Ideal Candidate Profile
Highly adaptable and proactive, comfortable working autonomously.Thrives in startup environments; capable of rapidly building infrastructure from scratch.Excellent interpersonal skills, comfortable interacting with all organizational levels.Results-driven, resourceful, and committed to continuous improvement.Be a part of a passionate and innovative teamWork on groundbreaking technology in robotics and automationOpportunity to shape the future of logistics and freight industriesCompetitive compensation and equity optionsComprehensive benefits packageUnlimited PTOJ-18808-Ljbffr