Talent.com
GUCCI Client Advisor - Short Hills
GUCCI Client Advisor - Short HillsKering • Short Hills, NJ, US
GUCCI Client Advisor - Short Hills

GUCCI Client Advisor - Short Hills

Kering • Short Hills, NJ, US
14 days ago
Job type
  • Full-time
Job description

Client Advisor

If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion : breaking new ground in the fashion world and beyond.

Role Mission

As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.

Client Journey

  • Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.
  • Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.
  • Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.
  • Develop client base by recruiting new clients and developing existing ones.
  • Leverage in-store technology to ensure every client's experience is smooth, pleasant, and relevant.
  • Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.
  • Create and add value to the client's experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc.).

Sales Excellence

  • Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.
  • Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals.
  • Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude.
  • Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.
  • Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.
  • Maintain a "One-Gucci-Client" perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.
  • Guide and inspire the client to make the best possible decision to buy the right product.
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.
  • Brand & Product

  • Using knowledge of Gucci and our products, engage with clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions.
  • Proactively attend trainings to gain insights on product knowledge.
  • Ensure to be up to date on fashion trends and competitors (products, campaigns, fashion trends, services, etc.) and clients' segmentation to come up with the best possible solutions for our clients.
  • Combines styling knowledge with the ability to offer products to best serve the client.
  • Embody Gucci's philosophy, values, and lifestyle with an enthusiastic attitude.
  • Operational Excellence

  • Actively participate in all store operations such as stock maintenance, stock inventories, etc.
  • Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
  • Accurately process all POS transactions and ensure accurate capture of client information.
  • Contribute to upholding the visual display of all products following Gucci visual standards.
  • Follow Company grooming guidelines at all times and according to Gucci standards and policies.
  • Ensure optimal levels of products on the sales floor in line with corporate policies and procedures.
  • Manage general store administration and functionality.
  • Key Requirements

  • 2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.
  • Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.
  • High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.
  • Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
  • Deep knowledge about and passion for fashion and luxury.
  • Excellent commercial awareness and client attitude.
  • High flexibility and ability to adapt to different clients and complex situations.
  • Strong communication skills.
  • Ability to work in a fast-moving and dynamic environment.
  • Work Authorization

  • Qualified candidates must have the proper work authorization to work in the United States.
  • Accessibility

    Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and / or interview process, please contact us by email at accessibility.americas@gucci.com.

    When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

    Salary Range - New Jersey

    For individuals assigned and / or hired to work in New Jersey, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.

    A reasonable estimate of the current base salary range is $19.00-$20.00 / hour.

    Eligible employees may also participate in an employee benefits program.

    Benefits include : Medical, Dental, Vision, Paid Time Off (PTO), 401K.

    EOE M / D / F / V

    Job Type : Regular

    Start Date : 2025-11-17

    Schedule : Full time

    Organization : Gucci America Inc.

    Create a job alert for this search

    Client Advisor • Short Hills, NJ, US

    Related jobs
    Client Advisor, Short Hills

    Client Advisor, Short Hills

    Zimmermann • Short Hills, NJ, United States
    Full-time
    This iconic Australian brand has stayed true to its original vision : sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their ...Show more
    Last updated: 26 days ago • Promoted
    H&M Sales Advisor - World Trade Center

    H&M Sales Advisor - World Trade Center

    H&M • New York, NY, US
    Full-time
    As a Sales Advisor at H&M you will provide excellent customer service, guide customers through the store, actively sell our products, support garment care, and maintain a tidy sales floor.Provi...Show more
    Last updated: 2 hours ago • Promoted • New!
    Client Advisor

    Client Advisor

    Burberry • Short Hills, NJ, US
    Full-time
    The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Cl...Show more
    Last updated: 2 hours ago • Promoted • New!
    Sales Advisor - Short Hills

    Sales Advisor - Short Hills

    ANINE BING • Short Hills, NJ, US
    Full-time
    ANINE BING is looking for a Sales Advisor / Stylist to join the team at our store located in Short Hills, NJ.The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING...Show more
    Last updated: 14 days ago • Promoted
    Client Services Advisor

    Client Services Advisor

    Hamilton Jewelers • Princeton, NJ, US
    Full-time
    The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professio...Show more
    Last updated: 14 days ago • Promoted
    Service Advisor - Short Hills

    Service Advisor - Short Hills

    Cartier • Short Hills, NJ, US
    Full-time
    Join to apply for the Service Advisor - Short Hills role at Cartier.As an Ambassador of client service and communication for the Maison, he / she is responsible for providing advice and technical exp...Show more
    Last updated: 2 hours ago • Promoted • New!
    HM Sales Advisor World Trade Center

    HM Sales Advisor World Trade Center

    H&M • New York, NY, US
    Full-time
    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with s...Show more
    Last updated: 2 hours ago • Promoted • New!
    Associate Buyer - Tech, Trim, Heritage Gifts

    Associate Buyer - Tech, Trim, Heritage Gifts

    Macy's • New York, NY, US
    Permanent
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show more
    Last updated: 12 days ago • Promoted
    Seasonal Sales Associate, UGG

    Seasonal Sales Associate, UGG

    UGG • Tinton Falls, NJ, US
    Part-time +1
    This is a seasonal position lasting for 2-5 months.As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You greet customers promptly an...Show more
    Last updated: 2 hours ago • Promoted • New!
    GUCCI Vice President, Client Engagement

    GUCCI Vice President, Client Engagement

    Kering • New York, NY, US
    Full-time
    Vice President, Client Engagement.If you are a Dream-maker, this is the place for you.Together, we'll create the real fabric of Gucci. A community of people united by the same passion : breaking new ...Show more
    Last updated: 30+ days ago • Promoted
    Boutique Client Advisor (Ultra-Luxury Division)

    Boutique Client Advisor (Ultra-Luxury Division)

    Abel Richard • New York, NY, United States
    Full-time
    To Be Distinguishable, One Must Push The Limits Of Creativity.Abel Richard is an ultra-luxury Maison redefining modern refinement. Located in the heart of New York City, Abel Richard specializes in ...Show more
    Last updated: 5 days ago • Promoted
    Short Hills Upper Sales Associate

    Short Hills Upper Sales Associate

    New Jersey Staffing • Short Hills, NJ, US
    Full-time
    We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.We offer our industry stakeholders in over 150 countries access to a global platform...Show more
    Last updated: 23 hours ago • Promoted
    Client Advisor - Garden State Plaza

    Client Advisor - Garden State Plaza

    Gap • Paramus, NJ, US
    Full-time
    Client Advisor - Garden State Plaza.Full time 1 Garden State Plaza, Space L1-2, Paramus, NJ, US 07652.As a Banana Republic Client Advisor, you will create aspirational and on trend looks that enhan...Show more
    Last updated: 23 hours ago • Promoted
    Sales Associate - Spirit

    Sales Associate - Spirit

    Spirit Halloween • Clifton, NJ, US
    Full-time
    Benefits include : New Jersey Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Sales Associate w...Show more
    Last updated: 30+ days ago • Promoted
    United States - OMEGA Luxury Timepieces - Sales Associate - Short Hills

    United States - OMEGA Luxury Timepieces - Sales Associate - Short Hills

    Omega Sa • Short Hills, NJ, US
    Full-time
    We are looking for an ideal candidate that has.The applicant of choice should have a proven track record of longevity with prior luxury employers. Candidate should also have the ability to meet or e...Show more
    Last updated: 2 hours ago • Promoted • New!
    Client Advisor, Cartier - Flagship NYC

    Client Advisor, Cartier - Flagship NYC

    Tourneau|Bucherer • New York, NY, US
    Full-time
    The Client Advisor-Cartier is responsible for providing an outstanding client experience and meeting or exceeding sales objectives, with a specialized ambassador focus on the Cartier brand.This adv...Show more
    Last updated: 19 days ago • Promoted
    Strategic Procurement Advisor (Associate Director) - US

    Strategic Procurement Advisor (Associate Director) - US

    EY • New Brunswick, NJ, US
    Full-time
    At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...Show more
    Last updated: 2 days ago • Promoted
    Short Hills Upper Sales Associate

    Short Hills Upper Sales Associate

    Luxottica • Short Hills, NJ, US
    Full-time
    Short Hills Upper Sales Associate.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 cou...Show more
    Last updated: 11 hours ago • Promoted • New!