Desktop Support Engineer
Role : Security Administrator
Job Type : Full time
Location : Rosemead, CA(Onsite)
Job description :
Primary duty is to provide excellent customer / client experience, the support should be immediate and precise on all technical issues related to Laptops / Desktops / Tablets / iPads.
- Provides support for other end users in the organization, ability to work and resolve hardware / software problems.
- Manage and maintain all end user devices comprising laptops, printers, mobile devices and AV conferencing devices.
- Build and install PCs, and other peripheral devices related to desktop infrastructure, in accordance with department standards
- Provides advice and guidance to colleagues regarding incidents
- Maintain installed PCs, and peripherals with routine maintenance
- Update the appropriate systems in a timely manner when any equipment or Software changes are made
- Identify, log and resolve technical problems with software applications or network system
- Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Create, maintain, and distribute reports of progress to senior leadership
- Maintain client databases (Remedy, CMDB, SAP, etc.) with up-to-date solutions and clear record of activities.
- Explain and document technical issues in a clear way to clients.
- Use call logging system to accurately record telephone requests if required.
Desktop Support Engineer
Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. The Desktop Support Engineer will be based out of our Century City, LA location and would be required to work on-site one to two days a we...
Technical Support Engineer III Azure Virtual Desktop
A company is looking for a Technical Support Engineer III in Azure. ...
Desktop Support Engineer I - Hybrid in Office
We are looking for a qualified Desktop Support Engineer to assist users with PC and Mac troubleshooting. Assist with in-office IT support for visiting employees as needed. IT support: 1-2 years (preferred). PC hardware support: 1-2years (preferred). ...
Desktop Support Engineer
Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. The Desktop Support Engineer will be based out of our Century City, LA location and would be required to work on-site one to two days a we...
Desktop Support Engineer
Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads. Provides support for other end users in the organization, ability to work and resolve hardware/software problems. Build and...
Desktop Support Engineer
Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. The Desktop Support Engineer will be based out of our Century City, LA location and would be required to work on-site one to two days a we...
Desktop Support Engineer I - Hybrid in Office
The Role We are looking for a qualified Desktop Support Engineer to assist users with PC and Mac troubleshooting. Utilize internal tools for both users and equipment: Azure AD Endpoint Manager (Intune) G Suite Microsoft 365 LastPass VPN Deploy PC upgrades on an as-needed basis and deploy hardware re...
Desktop Support Engineer
The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software. Individual should also be well versed about remote troubleshooting and remote desktop support, Physical hardware inventory etc. IT assets (Laptops,...
Desktop Support Engineer
Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. The Desktop Support Engineer will be based out of our Century City, LA location and would be required to work on-site one to two days a we...
Desktop Support Engineer (MacOS / Windows 11)
As a Desktop Support Engineer, you will play a critical role in ensuring that our team has the technological support they need to excel. Are you passionate about technology and enjoy solving complex problems within the Media & Entertainment industry? We are seeking a dynamic and talented Desktop Sup...