Field Services Engineer

Field Service Engineer

Waukesha, WI (onsite and 50% travel)

Direct Hire

Overview

You will be providing service to optimize the production from our machines at their facilities. Because of that, our service engineers are in high demand and provide a consistent factory presence on site. A Field Service Engineer is primarily responsible for performing maintenance and repairs on our equipment as well as supporting project start-up installations at client locations across the US and Canada. We provide an in-house repair service for our customers as well as an innovation space for customers to learn from our experienced technologists, and test & train with their formulas & ingredients on our equipment. And of course, we stock a lot of spare parts for our customers in the USA and in Canada.

Responsibilities

• Maintenance and Repair : Performing routine maintenance and diagnosing problems. Repairing or replacing defective parts to ensure functionality.
• Troubleshooting : Quickly identifying the source of problems and implementing effective solutions for mechanical, electrical, pneumatic, and electronic control systems.
• Installation and Setup : Installing and configuring equipment and systems according to specifications.
• Customer Support : Providing training and support to the customer’s own in-house technicians on how to use the equipment effectively and perform routine maintenance.
• Documentation : Keeping detailed records of services performed, parts used, and hours worked.
• Compliance and Safety : Ensuring all work complies with company policies and safety standards.
• Other duties As required.

Travel Requirements :

Skills and Abilities (Required)

Education :

Experience :

Technical Skills :

Communication Skills :

Problem-Solving Skills :

Physical Requirements :

Driver’s License :

Experience (Preferred) :

Compensation and Rewards :

“Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.”