Service Advisor

Job Description

Job Description

Salary : Competitive Salary Rate plus Commission

Our Central Houston Nissan Dealership is hiring for Service Advisors! Apply today to join our team of dedicated Nissan professionals.

The company offers a comprehensive benefits package that includes :

• Competitive Salary Rate plus Commission
• Work life balance.
• 5 Day work week.
• Paid Vacation.
• Medical Insurnace.
• Dental Insurnace.
• Vision Insurance.
• Company Paid Life Insurance and AD&D.
• 401(k) with Company Match.
• Wellness Program.
• Employee Assistance Program.
• Vehicle Purchase and Repair Perks.

Duties / Responsibilities would include, but are not limited to :

Meet & greet service department customers promptly and courteously at their vehicle.

Listen to customers and clearly translate repair needs to techs on the tablet-based repair order. Confirm & update corrected mailing address, cell phone number & email.

Strong written and verbal communication skills.

Must be willing to learn.

Must be well organized and detail oriented.

Work autonomously without external motivation

Enjoy a competitive, fast paced and assertive work environment.

Follow up on each repair and keep customers informed of progress daily.

Review and explain repairs and associated costs with customers at time of pick up. Conduct active delivery at this time.

Handle minor customer concerns and complaints.

Required Skills / Abilities

Possess mechanical and auto parts knowledge.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Supervisory Responsibilities - None

Equal Employment Opportunity

The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity / expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.