Client Engagement Manager

Vendor Project Manager / Client Engagement Manager – R&D

Summary :

A position is available for a Client Engagement Manager responsible for overseeing all aspects of consultant care at a technology client site in Silicon Valley. Responsibilities include onboarding / offboarding, performance management, project oversight, strategic planning, and consultant engagement. Help drive innovation, retention, and operational excellence in a fast-paced environment!

Position Overview :

The Client Engagement Manager is responsible for managing all aspects of client engagement and consultant care at client sites in Silicon Valley, with a focus on delivering superior service, driving operational excellence, and supporting strategic initiatives. This role requires strong leadership, organizational skills, and experience in the R&D industry to ensure successful project delivery and continuous improvement.

Leadership & Team Management

• Lead and inspire cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Mentor and guide consultants through onboarding, performance management, and career development.
• Facilitate regular team meetings, orientations, and training sessions to ensure alignment and knowledge sharing.

Client Engagement & Relationship Management

Project & Performance Management

Operational Excellence & Organization

Strategic Planning

Background Requirements