Job Title : Employee Relations Director, Regulatory And Controls
Work Location : New York, New York, United States of America
Hours : 40
Pay Details : $200,000 - $225,000 USD
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Line of Business : TD Securities
Job Description : The TD Securities, Employee Relations Director, Regulatory and Controls is responsible for leading the oversight and management of employee relations. This senior leader will ensure that TDS HR employee relations policies and practices are in compliance with local and international labor laws, while fostering a positive employee experience and mitigating organizational risk. This role will liaise with enterprise employee relations and manage the control framework around HR processes for TDS HR to ensure operational effectiveness and regulatory adherence. The day accountabilities would entail : working closely with regional HR heads, legal, and compliance teams to ensure alignment and proactive management of employee relations and governance issues including policy design. Serve as a primary point of contact for regulatory bodies and external auditors related to TDS HR governance, compliance, and employee relations matters. Partner closely with Employee Relations and HR Advice CoE, HR 1B, Legal, Compliance, Risk, and internal and external counsel. Maintain productive relationships with the enterprise in order to plan and execute on the global mandate and business critical projects and initiatives.
Depth & Scope :
- Acts as practice leader and / or top level expert within own specialized area
- Serves as key contact and the subject matter expert within area of expertise
- Develops policies and practices that are aligned with overall Human Resources strategy
- Oversees programs / services / issues that are highly complex, have wide scope / impact, and require broad business knowledge
- Works closely and effectively with HR partners in the businesses and other specialized areas
- Understands differing needs of business units / functions and adapts advice within overall strategy and policy
- Identifies and escalates issues having broad corporate implications / risks
- Leads a team of Human Resources professionals
- Ensures business partners and Human Resources are provided with high quality advice and support
- Shares expert knowledge, provide advice and counsel to business management and Human Resources teams
- Contributes to special initiatives by representing TDBFG / the business internally and externally, as a subject matter expert
- Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
- Ensures programs and practices continue to meet business needs, comply with internal and external requirements, and align with Human Resources priorities
- Develops and manages a team of high quality resources through recruitment, training, coaching, and performance management
- Oversees the development of the departments business plan and monitor actual results
- Leads and follows-up on action planning to address Employee survey results
- Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate
- In partnership with appropriate HR practitioners, develops implementation strategies, anticipating HR issues beyond own area of expertise
Education & Experience :
Bachelor's degree or progressive work experience in addition to experience below10+ Years of related experienceIn depth knowledge of a specialized Human Resources functionExpert communication, facilitation and presentation skillsProven ability to deal with all levels of managementStrong Customer Service orientation and ability to establish strong working relationships with internal and external clientsPreferred Qualifications :
Undergraduate degree in Human Resources, Law, or Business Administration required; advanced degrees or certifications in employment law, employee relations, HR governance, or compliance are preferred.10+ years global leadership experience in employee relations and HR governance within a highly regulated, multi-national organization (preferably within financial services, investment banking, or related industries).Demonstrated ability to work with internal and external legal counsel. Knowledge of the attorney-client privilege and what must be done to preserve the privilege in investigations, etc.Proven track record of managing complex employee relations issues and leading HR investigations across multiple regions, ensuring compliance with local and global regulations.Strong understanding of regulatory frameworks (e.g., GDPR, SOX) and the ability to manage governance and control functions within a matrixed organization.Exceptional interpersonal and communication skills, with the ability to influence senior leaders and manage sensitive employee relations matters with discretion.Customer Accountabilities :
Understands and supports the Banks Customer Service StrategyConsiders the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholdersProvides the highest level of Customer service when dealing with internal partners, vendors or our CustomersLeads, coaches and models quality service delivery at every interactionSupports the ongoing improvement of the partner / Customer experienceShareholder Accountabilities :
Represents TD at civic, professional and bank-sponsored events; serves on non-profit boards and participates on professional organizationsRepresents the franchise both internally and externally; develop and maintain relationships with major clients, regulators, and the investment community and, with other TD leaders, support a high, positive public profile for the TD franchiseSupports the development and implementation of operational strategies and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with Best Run concepts and overall enterprise strategy and objectivesParticipates in establishing and executing plans and goals for the Business to drive toward resultsDevelops and maintains an operating budget, ensuring adherence to budget. May delegate budgetary assignments to direct reports, but maintains overall budgetary responsibility and oversightProvides financial reports and analysis including budget variances to management on a regular basisCommunicates business strategies, programs and practices establish and operate change strategy throughout the organizationDelivers business services, functions and capabilities that optimize the use of process, technology and our people, and take advantage of TD's scale and operating modelEnsures TD is a best run, integrated, customer-focused, growth organizationUnderstands business unit / functions own risk appetite statement, objectives for risk and control, and measures, where applicable, making sure these are aligned with TD's Risk AppetiteEnsures that the business / function operate within TD's Risk Appetite by tracking key metrics against its policies, procedures and limitsSuccessfully completes all required job specific, compliance-related training and ensure team members complete all required trainingUnderstands, utilizes and follows compliance / risk and control programsConsults with all risk functions in the development and documentation of policies, procedures and controls, for all department processesEnsures ongoing compliance with internal / external audit and regulatory requirementsProvides prompt and comprehensive response to all external audit, regulator and compliance requests and findingsMaintains appropriate records of action plansEmployee / Team Accountabilities :
Sets appropriate context for the business unit / function to enable optimal performance and alignment to strategySupports the creation of goals and objectives for the business unit / function. Communicates those goals and objectives to the teamBuilds capability support / execute plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategiesRole models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control cultureCreates an extraordinary place to work advance