German Speaking Customer Service for Renewable Energy industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we match the best candidates with the right employers, helping individuals find their dream job abroad. Currently, we are looking for a highly motivated German Speaking Customer Service Representative to join a dynamic team in the Renewable Energy sector. In this role, you will have the opportunity to engage with customers, provide exceptional support, and contribute to a meaningful industry focused on sustainability. If you are passionate about renewable energy and possess excellent communication skills in German, we want to hear from you. Our client values dedication and strives to create a positive impact in the lives of their customers through renewable energy solutions. This position not only offers a chance to grow professionally but also to make a difference in the world.

Responsibilities

• Provide exceptional customer service to German-speaking clients in the renewable energy industry
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Educate customers about renewable energy products and services
• Resolve customer complaints and issues with efficient problem-solving skills
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to enhance customer satisfaction
• Contribute to the development of customer service policies and procedures