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Job title:Representative Field Services
Job title:Representative Field ServicesCemex Operaciones Mexico SA de CV • Scottsdale, AZ, US
Job title : Representative Field Services

Job title : Representative Field Services

Cemex Operaciones Mexico SA de CV • Scottsdale, AZ, US
1 day ago
Job type
  • Full-time
Job description

Representative Field Services

The primary responsibility is to support outside sales staff by assisting customers on site with project planning, product selection and problem solving. This position is a liaison between the customer, sales, and production.

The job responsibilities include :

  • Attending and actively participating in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance.
  • Participating with large jobs to insure quality delivery and placement.
  • Effectively addressing customer concerns / complaints.
  • Maintaining records and writing reports regarding jobsite issues, driver performance, and product problems.
  • Training with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards.
  • Participating in routine employee communications meetings.
  • Notifying the sales of anything pertinent regarding the business.
  • Communicating frequently with the sales, QC, and customer service personnel to coordinate the overall effort.
  • Establishing consulting relationships with customers while effectively representing the company's best interest.
  • Maintaining environmental, housekeeping safety, and business conduct to comply with company standards and government regulations.
  • Managing time effectively to schedule and prioritize assignments.
  • Working in an unstructured environment.
  • Making administrative improvement recommendations.
  • Assisting with market and pricing studies.
  • Responsible for special projects and requests as needed.
  • Able to work overtime and shifts as needed.
  • Performing as work assigned by supervisor.

Qualifications include :

  • Bachelors degree in a related area (sales, marketing, communications, social sciences) or two to three years of related experience.

    • Knowledge, skills, and abilities include :

  • Proficient in business systems (excel, word, lotus notes, etc.)
  • Possess analytical, problem-solving and organizational skills.
  • Must be detail oriented and accurate with an ability to handle large volumes of data entry.
  • Ability to communicate effectively both orally and in writing to employees and others.
  • Maintain confidentiality in daily operations.
  • Perform duties in a professional manner.
  • Flexible to travel overnight and to work all hours required including nights and weekends.
  • Interested in relocating in the future for upward mobility.

    • Working conditions include :

  • While performing the duties of this job, the employee is regularly required to talk and hear, to communicate to employees / visitors as well as function safely around heavy rolling equipment.
  • Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors.
  • Must wear protective equipment while at the location.

    • Physical requirements include :

  • Requires stationary position, traverse, move, transport, and the ability to significant degree to operate, activate, use, prepare, inspect, place, detect, or position.
  • Exerting up to 20 pounds of force occasionally, and / or a negligible amount of force frequently. Job involves sitting most of the time, but also involves walking or standing for brief periods of time.
  • While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees / visitors.

    • Legal notices include :

  • CEMEX is an EEO / AA (equal opportunity / affirmative action) institution and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
  • CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
  • CEMEX is an E-Verify participating employer.
  • Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes 36-601.01). Smoking and / or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and / or vehicle owned or leased by CEMEX.
  • CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page.

    • EEO Statement - En Espaol :

  • CEMEX es una institucin EEO / AA (igualdad de oportunidad / accin afirmativa) y no discrimina en base al sexo, edad, raza, color, religin, discapacidad fsica o mental, credo, origen nacional, estatus veterano, orientacin sexual, infomacin gentica, identidad de gnero, o expresin de gnero en los programas o actividades los cuales opera.

    • Nearest Major Market : Phoenix

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    Field Service • Scottsdale, AZ, US