Talent.com
Patient Experience Specialist
Patient Experience SpecialistTEKsystems • Indianapolis, IN, United States
Patient Experience Specialist

Patient Experience Specialist

TEKsystems • Indianapolis, IN, United States
6 days ago
Job type
  • Full-time
Job description
  • Patient Experience Specialist (Remote)
  • Pay :
  • $19.00 - $23.00 per hour
  • Schedule :
  • Full-time | West Coast Hours (8 : 00 AM - 5 : 00 PM PST) (10 : 00 AM - 7 : 00 PM CST) (11 : 00 AM - 8 : 00 PM EST)
  • Location :
  • 100% Remote (must reside in the U.S.)
  • About the Role
  • We're looking for a
  • Patient Experience Specialist
  • to join a dynamic team focused on delivering exceptional service to patients and their representatives. In this role, you'll handle inbound calls related to patient accounts, resolve inquiries with accuracy and professionalism, and ensure a positive experience for every caller.
  • What You'll Do
  • Respond to incoming calls from patients, authorized representatives, and insurance companies.
  • Access and update patient account information in the system.
  • Provide clear, courteous, and helpful responses to questions or concerns.
  • Make corrections or generate requests to other teams as needed.
  • Document all interactions accurately and maintain compliance standards.
  • Resolve issues quickly and completely with a high level of accuracy and follow-through.
  • What We're Looking For
  • Experience :
  • 2-3 years of
  • healthcare call center experience
  • 2-3 years of
  • Revenue Cycle Management
  • experience preferred.
  • Skills :
  • Ability to handle
  • 42-50+ calls per day
  • Maintain
  • 95% accuracy
  • in account updates and documentation.
  • Requirements :
  • Must have a quiet, dedicated workspace at home.
  • Comfortable working
  • West Coast hours
  • Why You'll Love This Role
  • Competitive pay : $19-$23 / hour.
  • 100% remote work - no commute!
  • Opportunity to make a real impact on patient experience.
  • Ready to join a team that values accuracy, professionalism, and patient care? Apply today!
  • Job Type & Location
  • This is a Contract to Hire position based out of Indianapolis, IN.

    • Pay and Benefits
    • The pay range for this position is $19.00 - $23.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully remote position.

    • Application Deadline
    • This position is anticipated to close on Dec 2, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Patient Experience Specialist • Indianapolis, IN, United States

    Related jobs
    RN-Cardiovascular OR Heart Center

    RN-Cardiovascular OR Heart Center

    Ascension • Carmel, IN, US
    Full-time
    Department : Cardiac Services - Cardiovascular Operating Room.Schedule : Full Time Day - 4 / 10 hour shifts - 5 : 30am - 3 : 30pm. Various health insurance options & wellness plans.Retirement benefits inclu...Show more
    Last updated: 2 days ago • Promoted
    Travel Physical Therapist (PT) - $1,777 to $2,141 per week in Hammond, IN

    Travel Physical Therapist (PT) - $1,777 to $2,141 per week in Hammond, IN

    Fusion Medical Staffing • Indianapolis, Indiana, US
    Full-time
    Travel Physical Therapist (PT).Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Hammond , Indiana. As a member of our team, you'll have the opportun...Show more
    Last updated: 18 days ago • Promoted
    Travel Physical Therapist (PT) - $1,846 to $1,995 per week in Columbus, IN

    Travel Physical Therapist (PT) - $1,846 to $1,995 per week in Columbus, IN

    AlliedTravelCareers • Columbus, IN, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Physical Therapist (PT) in Columbus, Indiana, 47203!. Host Healthcare is an award-winning travel healthcare company with an im...Show more
    Last updated: 30+ days ago • Promoted
    Patient Coordinator

    Patient Coordinator

    Aspen Dental • Noblesville, IN, United States
    Full-time
    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competiti...Show more
    Last updated: 22 days ago • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,287 to $1,427 per week in Columbus, IN

    Travel Physical Therapy Assistant (PTA) - $1,287 to $1,427 per week in Columbus, IN

    LRS Healthcare • Columbus, IN, US
    Full-time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...Show more
    Last updated: 18 days ago • Promoted
    Patient Access Optimization Analyst

    Patient Access Optimization Analyst

    Baylor Scott & White Health • Indianapolis, IN, United States
    Full-time
    The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioni...Show more
    Last updated: 22 days ago • Promoted
    Travel CT Tech

    Travel CT Tech

    Axis Medical Staffing • Columbus, IN, US
    Full-time
    Axis Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Columbus, IN.Shift : 3x12 hr days Start Date : 12 / 01 / 2025 Duration : 13 weeks. TOP RANKED TRAVEL NURSING COM...Show more
    Last updated: 30+ days ago • Promoted
    Standardized Patient (SP)

    Standardized Patient (SP)

    Marian University • Indianapolis, IN, United States
    Part-time
    As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, the Hill-Rom Simulation Center at Marian University is welcoming application for part-time Sta...Show more
    Last updated: 30+ days ago • Promoted
    Medical Director - Pain Management Specialist - Remote

    Medical Director - Pain Management Specialist - Remote

    UnitedHealth Group • Indianapolis, IN, United States
    Remote
    Full-time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Williamsport, IN

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Williamsport, IN

    CompHealth • Indianapolis, Indiana, US
    Full-time
    Interested in this assignment? Or maybe you still have not found what you are looking for? Contact one of our specialty-specific recruiters to get access to our vast network of open jobs, including...Show more
    Last updated: 18 days ago • Promoted
    Travel Physical Therapist (PT) - $1,846 to $1,995 per week in Columbus, IN

    Travel Physical Therapist (PT) - $1,846 to $1,995 per week in Columbus, IN

    AlliedTravelNetwork • Columbus, IN, US
    Full-time
    AlliedTravelNetwork is working with Host Healthcare to find a qualified Physical Therapist (PT) in Columbus, Indiana, 47203!. Host Healthcare is an award-winning travel healthcare company with an im...Show more
    Last updated: 18 days ago • Promoted
    Travel Physical Therapist (PT) - $2,149 per week in Columbus, IN

    Travel Physical Therapist (PT) - $2,149 per week in Columbus, IN

    Medical Solutions • Columbus, IN, US
    Full-time
    A facility in Columbus, IN is seeking its next amazing PT (Physical Therapist).Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nationwide...Show more
    Last updated: 1 hour ago • Promoted • New!
    Product Experience Specialist

    Product Experience Specialist

    Allegion • Carmel, IN, United States
    Full-time
    Creating Peace of Mind by Pioneering Safety and Security.At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ emp...Show more
    Last updated: 24 days ago • Promoted
    Patient Navigator Manager

    Patient Navigator Manager

    Syneos Health / inVentiv Health Commercial LLC • Indianapolis, IN, United States
    Full-time
    You provide the vision, set the pace, and inspire success.There's one thing you do that's exceptional : lead.You formulate a plan and focus on your team to solve the unsolvable, beat the unbeatable ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Access Rep

    Patient Access Rep

    Franciscan Alliance • Indianapolis, IN, US
    Part-time
    The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medica...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist (PT) - $1,815 to $1,988 per week in Chesterton, IN

    Travel Physical Therapist (PT) - $1,815 to $1,988 per week in Chesterton, IN

    AMN Healthcare Allied • Indianapolis, Indiana, US
    Full-time +1
    Job Description & Requirements.Physical Therapist - Outpatient - (PT) .StartDate : ASAP Pay Rate : $1814.Beautiful outpatient facility is seeking an experienced Physical Therapist for their fac...Show more
    Last updated: 18 days ago • Promoted
    Travel CT Tech - $2211 / Week

    Travel CT Tech - $2211 / Week

    Cynet Health • Carmel, IN, US
    Full-time
    Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Carmel, IN.Shift : 4x8 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2211 / Week.Ranked #5 Best Travel N...Show more
    Last updated: 9 days ago • Promoted
    Assoc Patient Access Rep-Gastroenterology Care-North

    Assoc Patient Access Rep-Gastroenterology Care-North

    Community Health Network Inc. • Indianapolis, IN, United States
    Full-time
    Assoc Patient Access Rep-Gastroenterology Care-North.Monday - Friday 7 : 30am - 4 : 00pm.Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is sti...Show more
    Last updated: 4 days ago • Promoted