Associate Director - Cardiometabolic Sales Strategy and Engagement

Associate Director, Cm Sales Strategy & Engagement

The Cardiometabolic Care Sales Team is at the forefront of US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio, which includes world-class therapies for treating multi-morbid conditions such as diabetes, obesity, and the reduction of major adverse cardiovascular events. Our ambition is to advance broad cardiometabolic disease management by bringing exciting new therapies to market to improve patient outcomes. As a team member, you will connect therapies to new specialties, build cardiometabolic advocates, and apply learnings that impact local markets and the organization in a cross-collaborative way. At Novo Nordisk, we create value by having a patient-centered approach and are committed to providing innovation to the benefit of our stakeholders. We focus on personal performance and development and have a culture centered on helping leaders create the conditions for people to be at their best. If you want to join a highly diverse and collaborative team and are ready to take the next step in your career with a company committed to meeting the evolving needs of patients with cardiometabolic diseases, come join us!

The Position

The Associate Director, CM Sales Strategy & Engagement, plays a critical role in enhancing communication and engagement in support of the Cardiometabolic Sales Force. The primary purpose of this role is to ensure that all strategic communicationsranging from key initiatives and training to cyclical eventsare effectively coordinated and disseminated across the organization. This position provides essential support to the Strategic Advisor (SA) function, managing project timelines and content that align with departmental priorities. The Associate Director is responsible for preparing high-quality presentations and memoranda for Executive Office meetings, ensuring that insights accurately reflect sales performance and execution. Additionally, this role will oversee the development and execution of comprehensive communication strategies, collaborating with various stakeholders to enhance overall organizational effectiveness. Ultimately, this role is pivotal in driving engagement, aligning communications with strategic goals, and strengthening the connection between the sales team and leadership.

Relationships

Reports to the Director of Strategy and Engagement (Strategic Advisor). Collaborates closely with multiple home office functions including the Sales Leadership Team, Marketing, Sales Training, Trade, Market Access, Managed Markets, Medical, Legal, Communications, and Human Resources. Collaborates and interacts with Sales Leadership and their direct reports Communication and training communication needs. Partners heavily within the Sales Execution & Operations as well as Corporate Communications function to ensure seamless execution and communication of initiatives out to the field. External relationships include vendors, consultants, and suppliers.

Essential Functions

Strategic Advisor Support

Support SA in preparing comprehensive memos, content, and analysis for the executive office

Project management support for SA and SLT

Coordination support for SLT activities : Meeting planning, meeting content, pre-reads, executive summaries, and tracking of action items

Partner with SLT, the Corp. Communications department, and internal stakeholders to ensure optimal communication approaches for scheduled events, broadcasts, and messages

Coordination and booking of national Town Halls with cross functional departments including MKC and Corporate Communications

Field Support

Position responsible for the Field Operations Learn How Platform which provides all training support of the Field Operations owned systems such as Veeva, Connex, and Icoach

Position is also responsible for the oversight and maintenance of all Field Based email distribution lists

Field Planning and Engagement

Develops and maintains a robust and efficient communication plan to inform, engage, motivate, and retain talent within the field

Ensures alignment and continuity of messaging to the field

Develops innovative ways to communicate to field on matters of importance

Oversees the implementation of the communication strategies and methodology to enhance engagement and effectiveness of all communications

Measures effectiveness of engagements and adjusts approaches as needed

Ensures messaging between Cardiometabolic Sales, Rare Disease, and Market Access and internal departments is consistent with and aligned to sales initiatives and strategies

Accountable for the development of the communication calendar for Diabetes / Obesity Sales

Vendor Relationship Management : Master Calendar, Connect, Distribution Lists, and other related platforms

Review usage reports to extract insights on engagement levels and make strategic decisions on communication strategies and timing

Vendor Management & Analytics : By overseeing vendor relationships and leveraging data analytics, this role ensures that the sales team has access to the best tools and resources. This analytical approach helps in refining communication strategies and understanding team engagement levels.

Written Communications : Advise on and execute field communication requests from home office stakeholders

Ensure leadership alignment and continuity of messaging intended for the field

Support and partner with HRBPs on P&O communications that are relevant for the field

Technology

Ensures the appropriate channel for key messages and initiatives

Oversees and manages the engagement platform

Partner with vendors and internal stakeholders to ensure an optimal approach to reaching end-users with communications through the engagement platform.

Content Management : The responsibility for managing digital content and crafting written communications ensures that essential information is readily available across engagement platforms. This role is instrumental in delivering timely and relevant messages that empower the sales team through technology.

Partners with respective technology teams to ensure technology can support the optimal approach to training and communications. Assures the Field ride request platform is maintained in an efficient manner and has ownership of the Learn How Field Operations application both content and dissemination

Qualifications

A Bachelor's from an accredited institution is required. Advanced degree preferred (MBA or Masters).

Requires a minimum of 9+ years of progressively responsible experience in strategic planning and execution, communications, and / or training in support of a field force. Pharmaceutical experience preferred

Communication background is preferred

Superior written and verbal communication skills required

Ability to effectively plan, prioritize, execute, and follow-up in a timely manner and anticipate problems and roadblocks

Advanced proficiency in Excel and PowerPoint required

Must be able to translate problem statements and areas of improvement focus into specific projects and recommendations

Must be able to work independently in pursuing project work and developing recommendations

Ability to synthesize the needs of a complex matrix of internal customers and gain consensus on approaches

Strong attention to detail and high-quality results required

Excellent interpersonal skills required