Talent.com
Manager IV, Field Service Engineer (M4)
Manager IV, Field Service Engineer (M4)APPLIED MATERIALS • Austin, TX, US
Manager IV, Field Service Engineer (M4)

Manager IV, Field Service Engineer (M4)

APPLIED MATERIALS • Austin, TX, US
8 days ago
Job type
  • Full-time
Job description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through :

  • communication of business progress and all related action.
  • setting goals and controlling achievements.
  • establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial / other specialist talent. Ensures employee satisfaction through :

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to :

  • reduce cycle time
  • drive continuous improvement of technical performance
  • empower the work force
  • Functional Knowledge

    Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

    Business Expertise

    Applies understanding of the industry and how own area contributes to the achievement of objectives

    Leadership

    Manages a generally homogeneous team; adapts plans and priorities to meet service and / or operational challenges

    Problem Solving

    Identifies and resolves technical, operational and organizational problems

    Impact

    Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

    Guided by policies and resource requirements within business unit, department or sub-function

    Interpersonal Skills

    Guides, influences and persuades others internally in related areas or externally

    Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

    #LI

    QualificationsEducation : Bachelor's DegreeSkillsCertifications : Languages : Years of Experience : 7 - 10 YearsWork Experience : Additional InformationShift : 10-Day 8-Hr (United States of America)Travel : Yes, 10% of the TimeRelocation Eligible : Yes

    U.S. Salary Range :

    $112,000.00 - $154,000.00

    The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

    For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

    Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

    Create a job alert for this search

    Field Service Engineer • Austin, TX, US

    Related jobs
    Lead Engineer, Applications - Edifecs / QConnect - Remote

    Lead Engineer, Applications - Edifecs / QConnect - Remote

    Molina Healthcare • Cedar Park, TX, US
    Remote
    Full-time
    Designs and builds company specific enterprise application systems and technology expertise across multiple disciplines.Applies and promotes key principles (e. Considers business problems "end-...Show more
    Last updated: 19 days ago • Promoted
    Operational Quality Technician / Team Lead

    Operational Quality Technician / Team Lead

    Caligor Coghlan • Bastrop, TX, United States
    Full-time
    Caligor Coghlan (“CalCog”) is dedicated to optimizing the clinical supply chain, helping to speed the delivery of life-changing therapeutic innovations to patients worldwide.We feel good about the ...Show more
    Last updated: 2 days ago • Promoted
    Manager V, Field Service Engineer (M5)

    Manager V, Field Service Engineer (M5)

    APPLIED MATERIALS • Pflugerville, TX, US
    Full-time
    Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunctio...Show more
    Last updated: 8 days ago • Promoted
    Field Service Engineer - EUV

    Field Service Engineer - EUV

    ASML US, LLC • Austin, TX, United States
    Full-time
    As our Field Service Engineer, you will be an integral part of a team of engineers who assist our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites.You ...Show more
    Last updated: 1 day ago • Promoted
    HVAC Service Technician

    HVAC Service Technician

    Service Wizard • Creedmoor, TX, US
    Full-time
    The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience.Successful candidates are organized and able to perform in a fast-paced environment....Show more
    Last updated: 30+ days ago • Promoted
    Field Service Engineer - EUV

    Field Service Engineer - EUV

    ASML • Austin, TX, US
    Full-time
    Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. As our Field Service Engineer, you will be an integral part of a team ...Show more
    Last updated: 12 hours ago • Promoted • New!
    Observability Pipeline Engineer - Hybrid

    Observability Pipeline Engineer - Hybrid

    Charles Schwab • Leander, TX, US
    Full-time
    At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance indus...Show more
    Last updated: 8 days ago • Promoted
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States Army • Thorndale, TX, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show more
    Last updated: 21 hours ago • Promoted • New!
    Maintenance Worker

    Maintenance Worker

    FIRST NATIONAL BANK OF BASTROP • Bastrop, TX, US
    Full-time
    The First National Bank of Bastrop is proud to be named a Best Place for Working Parents®.We offer an opportunity to work with a financial institution that prides itself on excellent customer s...Show more
    Last updated: 30+ days ago • Promoted
    Army Reserve Internal Medicine Physician

    Army Reserve Internal Medicine Physician

    United States Army • Uhland, TX, US
    Full-time +1
    THE STRENGTH TO HEAL OUR NATION’S DEFENDERS.The physicians who are a part of the internal medicine group provide diagnoses and treatments for localized ailments and diseases.Whether your specialty ...Show more
    Last updated: 21 hours ago • Promoted • New!
    Manager IV, Field Service Engineer (M4)

    Manager IV, Field Service Engineer (M4)

    Applied Materials • Austin, TX, US
    Full-time
    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipmen...Show more
    Last updated: 17 days ago • Promoted
    Manager IV, Field Service Engineer (M4)

    Manager IV, Field Service Engineer (M4)

    APPLIED MATERIALS • Round Rock, TX, US
    Full-time
    Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunctio...Show more
    Last updated: 8 days ago • Promoted
    Lead Generation Specialist

    Lead Generation Specialist

    Restoration Builders, Inc. • Round Rock, TX, US
    Full-time
    Position Description : Lead Generation Specialist Where Opportunity Knocks!.Unlock Your Potential with Restoration Builders, Inc. Are you ready to embark on a rewarding career journey with Restoratio...Show more
    Last updated: 30+ days ago • Promoted
    Manager V, Field Service Engineer (M5)

    Manager V, Field Service Engineer (M5)

    Applied Materials • Austin, TX, US
    Full-time
    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipmen...Show more
    Last updated: 17 days ago • Promoted
    Manager III, Field Service Engineer (M3)

    Manager III, Field Service Engineer (M3)

    Applied Materials • Austin, TX, US
    Full-time
    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipmen...Show more
    Last updated: 17 days ago • Promoted
    Field Service Representative

    Field Service Representative

    On Q Property Management • Round Rock, TX, US
    Full-time
    On Q Property Management is looking for a full-time Field Service Representative to join our team in Round Rock, TX!.We are a fast-growing property management company focused on customer service, c...Show more
    Last updated: 30+ days ago • Promoted
    HVAC Technician

    HVAC Technician

    Aerotek • Taylor, TX, US
    Full-time
    Job Title : T1 Infra - HVAC Technician.We are seeking an experienced HVAC Technician with a strong background in operating equipment in the field. The ideal candidate will have comprehensive knowledg...Show more
    Last updated: 3 days ago • Promoted
    HVAC Supervisor

    HVAC Supervisor

    Aerotek • Taylor, TX, US
    Full-time
    Job Title : T1 Infra - HVAC Supervisor.We are seeking an experienced HVAC Supervisor to provide supervisory support for HVAC work, including inspecting, punch clearing, equipment startup, and overse...Show more
    Last updated: 10 days ago • Promoted
    Cost Accounting Manager

    Cost Accounting Manager

    Saronic • Manchaca, TX, US
    Full-time
    Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) ...Show more
    Last updated: 30+ days ago • Promoted
    Manager III, Field Service Engineer (M3)

    Manager III, Field Service Engineer (M3)

    APPLIED MATERIALS • Cedar Park, TX, US
    Full-time
    Develops and maintains customer relationship with all relevant individuals in his / her district at all times, at all levels. Performs regular customer visits.Manages, coaches and directs all customer...Show more
    Last updated: 8 days ago • Promoted