IT Help Desk Internship

IT Help Desk Internship

Summary

Title : IT Help Desk Internship

ID : 2910

Department : Information Technology

Location : Buffalo, NY

Description

We are looking for an IT Help Desk Intern for Summer 2026! Please note this position is fully in-person in Buffalo, NY and housing is not provided.

Job Summary

Information Technology (IT) Intern Job Summary

The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.

Essential Job Functions

Accurately diagnose and resolve technical issues.

Effectively escalate issues to the appropriate resources when necessary.

Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution / escalation.

Ability to prioritize work and exercise good judgement while managing multiple tasks.

Effectively communicate internally with other members of the IT team and with end users

Self-motivated and attentive to detail

5.7. Install, configure, and troubleshoot computer systems, hardware, and software

6.8. Follow established procedures and processes for computer maintenance

7.9. Research and recommend solutions for technical problems

Educational Requirements

• In progress degree in Information Technology, Computer Science, or related field

Knowledge, Skills, and Abilities

Other Information

“Participate in the reduction of risk and injury in the workplace by completing required job safety training, identifying workplace risks. Compliance to Safety Standards and Policy : Immediately informing manager, supervisor, and / or Team Leader of unsafe conditions, practices, incidents, and injuries.”

Pay Range : $16.00 - $22.00 per hour

Why Intern with Nissha Summer 2026?

Kickstart your career with the Pathfinder Internship Program at Nissha Medical Technologies in Buffalo, NY! This hands-on opportunity is designed to provide students with real-world experience in a fast-paced, innovative manufacturing environment. As a Pathfinder Intern, you’ll gain valuable skills, collaborate with industry professionals, and make meaningful contributions to our mission of advancing medical technology. Plus, you’ll have the unique chance to participate in the PowerUp Tech Program with TechBuffalo, where you’ll enhance your technical expertise, expand your professional network, and prepare for a thriving career in tech-driven industries. Join us and take the first step toward a bright future!