Regional Sales Manager

Basic Function

Regional Sales Managers are responsible for generating revenue by developing market potential through prospecting, networking, lead generation, qualifying opportunities, proposing solutions, forecasting, retaining current client base and closing sales. This position will require market travel up to 40% of the time selling CallSource Automotive call center products in the automotive industry.

Responsibilities

The following duties and responsibilities represent the essential functions of the job. A staff member may be required to perform additional duties on a periodic or more frequent basis.

• Meets or exceeds established annual sales quota
• Identifies market potential by qualifying accounts
• Initiates sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing sales
• Demonstrates effective selling though proper questioning and isolation of the needs of prospects and clients
• Prepares and conducts proposal presentations and RFP responses originating from their market
• Closes sales by building rapport with potential clients, expounding on the benefits of CallSource product solutions and service capabilities; overcoming objections, etc.
• Expands sales in existing accounts by introducing additional solutions and services
• Contributes information to market strategy by monitoring competitive products and reactions from clients
• Updates technical, sales, and business knowledge by participating in educational opportunities offered by CallSource and other automotive related entities
• Responsible for keeping commitments in a timely manner and resolving issues promptly
• Accountable for customer satisfaction and retention by providing high quality service
• Ensure that customer retention standards are met or exceeded within their market area
• Identifies and troubleshoots high risk or high impact clients to increase client satisfaction
• Ensures all records of activities, sales, and contacts are maintained properly into the Salesforce CRM system
• Establishes personal goals and expectations
• Meets or exceeds all activity standards for prospecting calls, appointments, presentations, proposals, and closes
• Interact and work cooperatively with all internal CallSource staff members to achieve the highest level of customer satisfaction and service
• Coordinate and support internal account and customer support teams by sharing client information, issues, and areas of improvement opportunities
• Participate in weekly team meetings to discuss pipeline, progress towards sales goals and company or departmental updates
• Provide a monthly forecast by the 25th of the month for next month's plans

Expected Ratio of Prospecting and Training :

Skills & Experience

Education / Training

Physical Requirements

Travel, computer work, speaking on the phone