POSITION : Full-time Program Manager to provide operational support for nonprofit professional and trade organizations. This is a highly visible role which demands extensive customer service skills, ability to manage multiple priorities, a high level of professionalism, and ability to interface with internal and external leaders regarding the programs of the association(s).
You will plan, organize, direct and coordinate association programming. Success in this position requires a positive, results-oriented manager with excellent follow-through and attention to detail; the ability to identify and manage resources required to provide client services; impeccable organizational skills; strong and persuasive communication skills; the ability to provide customer-focused service; good technology skills; and an entrepreneurial orientation. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the norm. The Program Manager reports directly to the AMI Vice President of Team Development.
ROLES AND RESPONSIBILITIES :
- Managing current programs and services, developing new programs, improving current programs to meet the needs of members
- Facilitating efficient communication and effective service among and between volunteer elected and appointed leaders, committees and members.
- Project planning to ensure long-term growth and sustainability of each program as assigned
- Ensuring that each program makes measurable progress against goals
- Seeing that leadership is kept fully informed on the conditions and operations of the association
- Developing program budgets; reviewing progress, and providing reports as needed
- Planning, promotion and administration of meetings and events
QUALIFICATIONS :
At least 2 years' experience in operations, preferably in a nonprofit organizationProject management experience preferred with a successful track record in professional development, mentorship, grant management, and program evaluationExceptional client service skills and enjoys working with the publicSuperior attention to detail; first class organizational skillsHigh energy, positive, professional attitude, pride in work productAbility to produce written content quickly, accurately and sometimes on tight deadlinesStrong computer skills to include : Microsoft Office suite and QuickBooks, and / or InDesign, etc.Excellent written and verbal communication skillsStrong time management skills and ability to manage concurrent tasks efficientlyBachelor's degree or equivalent work experienceDependent upon work responsibility and experience, compensation ranges from $60,000 to $72,000 to startBenefits include 401k, life insurance, disability insurance, health and dental insurance.WORK FORMAT : This is a hybrid position based out of Gig Harbor, WA.
ABOUT AMI : Association Management Inc (AMI) is where leaders and members of success driven associations receive professional nonprofit expertise and pro-active development support needed to maximize their potential and realize their vision.
CORE VALUES :
Excellence : We are committed to the highest standards in everything we do, continuously striving to exceed expectations.Family : We foster a supportive, respectful environment where collaboration and compassion thrive — we care about each other as people first.Trust : We lead with integrity and transparency, cultivating lasting relationships built on reliability and mutual respect.