Remote Customer Service Representative

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

Respond promptly and accurately to customer inquiries via phone, email, chat, and social media

Resolve customer issues with professionalism, sound judgment, and empathy

Document all customer interactions and outcomes in the internal tracking system

Required Qualifications

1-3 years of retail, call center, or customer service experience (recent college graduates encouraged to apply)

PC proficiency (Microsoft Word, Excel, email, and CRM systems)

Reliable high-speed internet and a quiet, distraction-free workspace suitable for video calls

Social media moderation experience is a plus