Associate Engineer, Biotech Product Complaint

Job Title : Associate Engineer, Biotech Product Complaint (JP14126)

Location : Thousand Oaks, CA. 91320 - Hybrid

Business Unit : Complaints Trending

Employment Type : Contract

Duration : 1+ years with possible extensions or conversion to FTE

Rate : $32 - $35 / hour W2

Posting Date : 04 / 21 / 2025

Notes : Must be local to be onsite 80% of the time.

3 Key Consulting is recruiting an Engineer for a consulting engagement with our direct client, a leading global biotechnology company.

Job Description :

Our client is currently seeking a complaints investigation technical investigator in our Complaints Trending and Investigation group. This position will report to Principal Engineer in the Complaints Trending and Investigation group. In support of the company's mission to serve patients, the Complaints Trending and Investigation group is a diverse team working to continuously improve our clinical and commercial drug delivery devices in order to ensure supply and to optimize patient experience.

The complaints investigation technical investigator will perform the device assessment of complaint samples using equipment such as the CT scanner, SEM material analysis, and Instron testing machines. S / he will be responsible for authoring the assessment report and communicating the findings and results to management and cross-functional team as required. S / he will be responsible for the validity and integrity of the evaluation reports. The Technical Investigator will maintain close interaction with the quality complaints owner. Additional responsibilities include supporting investigations by performing characterization testing, data gathering and analysis as well as supporting / leading root cause analysis.

S / he will also support the implementation, validation, and operation of the equipment in the CT&I lab, providing personnel training on the use of the equipment, developing and updating equipment procedures, participating in the monthly lab safety inspection, and identifying and reporting equipment repairs or maintenance. S / he will work with the vendor to resolve issues and suggest improvements associated with the operation of the equipment.

Responsibilities :

• Perform device assessments of complaints and document results in a report.
• Perform root cause analysis investigations for mechanical and / or electromechanical products
• Complete evaluation and deliver assessment report on time per Company's requirements.
• Support the implementation and management of the lab infrastructure, including all equipment used for investigations
• Provide requirements for lab and investigational equipment to device development teams in support of new device platforms
• Support characterization testing and data gathering for investigations

Preferred Qualifications

Top Must Have Skill Sets :

Day to Day Responsibilities :

Why is the Position Open?

Supplement additional workload on team

Red Flags :

Short timer employment

No technical or engineering experience / education

Interview Process :

1st phone interview with hiring manager

2nd virtual interview with hiring manager and team.

We invite qualified candidates to send your resume to recruiting@3keyconsulting.com . If you decide that you're not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com / careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.

Regards,

3KC Talent Acquisition Team