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Clinic Operations Director (ABA Services)
Clinic Operations Director (ABA Services)Autism Center of Excellene • Durham, NC, us
Clinic Operations Director (ABA Services)

Clinic Operations Director (ABA Services)

Autism Center of Excellene • Durham, NC, us
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

Clinic Operations Director (ABA Services)  | Autism Center of Excellence (AutismCOE)

Lead with Purpose. Drive Operational Excellence. Transform Lives.

At the Autism Center of Excellence (AutismCOE), we provide exceptional Applied Behavior Analysis (ABA) therapy that empowers children with autism and uplifts their families. With multiple clinics delivering both center-based and home-based services, we’re seeking a Director of Operations to lead our growing organization into its next phase of excellence.

This role calls for a self-starter who thrives in a dynamic environment, builds strong relationships, and embraces change as an opportunity for improvement. You’ll oversee operational strategy and execution across multiple clinics, working hand-in-hand with clinical and administrative leaders to ensure every child and family receives the highest standard of care.

Why You’ll Love Working at AutismCOE

  • Medical, dental, vision, life insurance, and 401(k)
  • Paid time off (PTO) and company holidays
  • Mission-driven culture centered on improving the lives of children and families
  • Collaborative, people-first environment with opportunities to lead, innovate, and grow

Key Responsibilities

  • Provide strategic and operational leadership across all clinics and administrative functions
  • Develop and implement initiatives that improve efficiency, staff engagement, and service quality
  • Establish and monitor policies, procedures, and KPIs aligned with organizational goals
  • Manage budgets, forecasting, and cost control to ensure financial sustainability
  • Partner with clinical leadership and HR to streamline onboarding, training, and staff development
  • Foster a culture of collaboration, adaptability, and continuous improvement
  • Drive marketing, community outreach, and business development initiatives to support growth
  • Oversee facility operations to ensure safety, cleanliness, and compliance standards are met
  • Serve as the liaison between clinical and administrative teams to maintain alignment
  • Anticipate and resolve operational challenges with composure and creativity
  • Manage scheduling and resource allocation to ensure optimal coverage and productivity
  • Participate in team engagement activities, recognition programs, and leadership development
  • Report to senior leadership on operational performance, key metrics, and strategic progress

    • What We’re Looking For

  • Self-starter with a proactive approach to problem-solving and relationship-building
  • Adaptable learner who quickly grasps new systems, trends, and processes in a fast-evolving field
  • Personable communicator who leads with professionalism and earns buy-in through collaboration
  • Composed and quick on your feet , able to navigate shifting priorities with focus and positivity
  • Receptive to feedback , using it as a tool for continuous growth and improvement

    • Qualifications

  • 8+ years of management experience overseeing multi-site operations (healthcare or service-based preferred)
  • Bachelor’s degree or equivalent professional experience
  • Proven success leading teams and driving organizational growth
  • Exceptional interpersonal and communication skills
  • Strong strategic thinking with the ability to execute immediate and long-term objectives
  • High emotional intelligence and the ability to engage empathetically with children, families, and staff
  • Results-oriented with excellent problem-solving and decision-making skills
  • Experience in ABA therapy operations (strongly preferred)
  • Willingness to travel between clinical sites as needed

    • Join Us

    If you’re a results-driven operational leader who leads with heart and thrives on building people, systems, and processes, AutismCOE offers the opportunity to make a lasting impact—one clinic, one child, one family at a time.

    AutismCOE is proud to be an Equal Opportunity Employer.

    Requirements

    8+ years of management experience overseeing large, multi-site operations (healthcare or service-based preferred) Bachelor’s degree required; Master’s degree preferred, or equivalent professional experience Strong leadership and team management skills with proven success driving organizational growth High emotional intelligence with the ability to engage empathetically with children, families, and staff Excellent verbal and written communication skills Strategic thinking with the ability to implement processes that drive long-term growth while ensuring smooth day-to-day operations Results-driven mindset with strong problem-solving skills under pressure Experience in ABA therapy operations a plus, but not required

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