Event Sales Coordinator

Event Sales Coordinator

Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Full-Time Event Sales Coordinator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one of a kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. We are seeking a unique Event Sales Coordinator to join our Sales team in this entry level position.

The Event Sales Coordinator, under general supervision, sells the meetings and events facilities for small to medium-sized corporate, private and non-profit organizations, catering and special events at NRG Park. Also ensures the efficient coordination of customer events from inquiry stage through the planning stages up to the date of the event itself to meet 5-star client expectations. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities Include the following :

• Ensure correct and effective selling of short-term meeting and events space for small / medium corporate, non-profit, Harris County and other events as assigned by Director of Sales using established sales procedures and yield management techniques, enabling achievement of sales targets in accordance with agreed selling strategies.
• Receive, handle, qualify and assign client inquiries in line with Sales strategy, being first point of contact, delivering a clear and communication, follow-up with assigned sales manager for proposal information.
• Enter leads into Momentus and ensure annual events have space held for future years in coordination with sale manager and Director of Sales.
• Prepare sales reports as required.
• Manage bookings of internal tenants assigned, ensuring meeting requests and events are scheduled in appropriate areas.
• Communicate effectively with clients throughout the booking process, ensuring a full understanding of client requirements; identify areas for further business opportunities; liaise with clients when on-site to check satisfaction.
• Maintain effective and proactive communication with the Director of Sales to highlight any future potential sales opportunities to support development of client relationships and growth of future business up-sell and cross-sell all facilities within NRG Park.
• Contact prospective user groups assigned to initiate corporate, private, and non-profit organization catering and special events, luncheons / dinner, etc.
• Work with sales and marketing departments planning and executing client events on property.
• Assist in Contract administration and suite execution as needed.
• Participate actively in training sessions and departmental meetings to develop, share and improve knowledge of the venue, team and product.
• Ensure guests receive a consistently high standard of service through inquiry handling and planning and coordinating event with assigned Event Manager, meeting client expectations of a 5 star property.
• Build strong client relationships and update guest history in order to meet their needs and encourage repeat business. Manage client database for prospects and follow-up with clients periodically to assess any future needs.
• Carry out pro-active sales activity within the Sales Office including post-event follow up calls to review guest feedback, attain marketing information and encourage future bookings.
• Establish expansive network including representatives of local organizations, and hospitality-related industries, such as hotels, convention & visitor's bureau, meeting and event planning companies, etc.
• Participate with community and industry related associations.
• May perform other duties as assigned.

Supervisory Responsibilities Not Applicable.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work effectively under pressure and / or stringent schedule and produce accurate results.

Work extended and / or irregular hours including nights, weekends and holidays, as needed.

Remain flexible and adjust to situations as they occur.

Education and / or Experience Bachelor's Degree from an accredited four (4) year college or university in hospitality / tourism / event management, marketing, public relations, business administration, public administration or related field. Two (2) years related experience and / or training; or an equivalent combination of education or experience.

Skills and Abilities Follow oral and written instructions and communicate effectively with others in both oral and written form. Work independently, exercising judgment and initiative.

Computer Skills Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint.

Other Qualifications Be licensed to operate a motor vehicle in the United States. Travel to participate in trade shows and promotional activities on a state, regional and national level.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.