Supervisor, Underwriting Support

Description

Manages underwriting assistants who provide timely and high-quality customer service to underwriters and agencies / brokers by performing basic underwriting activities, such as qualifying requests for proposals (RFPs), gathering and analyzing data, selecting rates and forms for coverage options, and entering information into databases for account pricing.

This is a remote position. Candidates residing within 50 miles of the following offices are required to report onsite twice a week : Plano, TX; Boston, MA; Simsbury, CT. Please note this is subject to change.

Responsibilities :

• Selects, develops and manages a talented team that supports the underwriters in achieving a balanced, profitable and quality book of business by performing various pre-underwriting activities, gathering data, identifying rates for coverage options, and entering information into databases.
• Partners with UW to direct the day to day activities of team by facilitating communication and establishing priorities, reviewing territory assignments, redirecting work when needed and assisting others with resolving problems in order to make improvements in the work or meet established operations service standard (e.g., Operational objectives, Billing instructions, Policy Writing Instructions, endorsements, submission clearance, etc.).
• Elevates issues as needed through Tier huddles and problems solving. Maintain compliance regulatory requirements as well as internal policies, procedures and processing with all standards through process confirmations, regular reporting and follow up as appropriate works with the Underwriting Management to ensure underwriting files are documented, follow filing protocol and maintain accurate account history.
• Responsible for the acquisition, retention and development of Underwriting Assistant talent. Formally manages, guides and mentors Underwriting Assistants to improve technical and behavioral capabilities.
• Fosters a collaborative team environment that is conducive to continuous improvement and root cause problem solving activities.
• Promotes an environment of continuous improvement, collaboration and partnership applies Liberty Mutual Systems (LMS) principles to improve customer relationships, quality and work processes.
• Ensures that the unit develops and maintains effective business relationships with underwriters, internal partners and external clients fosters and environment of collaboration and partnership with peers, Distribution, Underwriting, Claims and other areas.

Qualifications

About Us

Pay Philosophy : The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and / or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit : https : / / LMI.co / Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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