Staff Product Manager, Payments

Staff Product Manager, Payments

Who we are :

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability. Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform.

Ignition's global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.

Company Values :

• We are better every day
• We work without ego
• We are smarter together
• We hero our customer

Role Location : This is a fully remote role, however candidates need to be based in Colorado, California, Arizona or Washington state.

Hours of Work : This is a global position where you'll collaborate with leaders and colleagues across Eastern and Pacific time zones, as well as those in Sydney, Australia. While your primary working hours will align with your local timezone, you'll need to engage with other timezones as required. We offer a high degree of flexibility, allowing you to structure your workday to effectively accommodate these global interactions when necessary.

Job Description

About the role :

We're seeking a high-performing Staff Product Manager, reporting to the SVP, Product, to lead the evolution of Ignition's Payments product, owning the infrastructure, capabilities, and customer experience that power how service businesses get paid.

Your focus will be ensuring we prioritise and deliver the right roadmap, build robust and delightful payment experiences, and drive adoption, engagement, and utilisation across our customer base.

You'll operate as the product execution and systems leader for Payments : defining strategy through a product lens, translating customer, market, and operational insights into clear priorities, and working hands-on with Engineering and Design to deliver a world-class payments platform.

Why this role matters :

Ignition Payments is a critical growth pillar for the business. To reach our next stage of scale, we need a product leader who can connect deep customer understanding, analytical rigour, and execution discipline, turning strategy into sustained momentum.

This role exists to rebuild and strengthen product execution in Payments : ensuring Engineering and Design are empowered by clarity, that we're building what matters most, and that customers experience a fast, reliable, and delightful way to get paid.

What your day to day will look like :

Qualifications

What you need to succeed :

You'll thrive here if you :

Additional Information

Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer :

Experience comes in many forms, and skills are transferable, please consider applying, even if you don't tick all the boxes.

Ignition committed to paying our team members fairly, clearly, and above all, paying for growth and performance. This role has a minimum annual salary of $165,000 and maximum annual salary of $225,000. You'll notice the range is intentionally broad - this reflects the journey we expect someone to take in the role : from early skill development, to becoming accomplished and highly proficient, all the way through to consistently delivering excellence. When hiring talented individuals