Care Coordinator / Administrative Assistant

AME Home Care, LLC is a personal home care agency based in Catonsville, Maryland. We are a close team of professionals who work well together and maintain a strong focus on the wellbeing of our clients.

We are looking for an excited team player able to effectively multitask in a fast paced, ever changing environment. You must be a fast learner and very detail oriented. You must also be available to work on-call every other weekend.

Responsibilities include but are not limited to :

• Perform duties related to the supervision, instruction and motivation of aides.
• Filling all open shifts with aides based upon the needs of client, employee qualifications, and plan of care.
• Ability to effectively build one-on-one relationships with both clients and caregivers.
• Timely and consistently document all information in contact management system.
• Maintain a current roster of staff, their qualifications / licensures, and their availability.
• Perform support duties for the nurses in-house and in the field.
• Monitoring telephony system to ensure caregivers are arriving to client's homes as scheduled.
• Entering missing times / shifts in a timely fashion.
• Participate in in-service education, quality assessment activities and other staff meetings as required.
• Relay pertinent information about patients to the assigned staff, RN and Manager.
• Maintain an exceptional level of professionalism and responsiveness with prospective clients and others who may communicate with the agency.
• Receiving and reviewing caregiver care notes.

Minimum job requirements :

Conditions of employment :