Custodian | Full-Time

Custodian Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking Custodian team members who will be responsible for ensuring a clean and safe environment for employees and clients. This position cleans the contact center floor, restrooms and offices as well as ensuring basic building maintenance. Custodians are responsible for project cleaning and any other employee identified needs. The ultimate responsibility of custodians is to ensure that employees and clients are impressed with the cleanliness and upkeep of the facility.

In addition to being an all-around asset to the team, custodians are responsible for a positive employee and client experience by ensuring that facilities are clean, organized and maintained. In this role you will be responsible for a variety of cleaning and building maintenance tasks that involve use of hazardous chemicals and heavy lifting.

Key Responsibilities :

• Sanitizing high traffic areas as well as common areas
• Empty wastebaskets and remove trash from building daily.
• Dust furniture and surfaces weekly.
• Polish stainless steel surfaces and clean entrance glass daily.
• Dust, mop, and vacuum floors daily.
• Thoroughly wet mop hallway / public area floors weekly.
• Remove and replace bulbs as needed.
• Pick up trash and sweep exterior entrances.
• Clean restrooms and wet mop restroom floors
• Wet clean and disinfect surfaces and fixtures daily.
• Refill restroom soap, tissue, towels.
• Provide restorative services when emergencies arise, to include working alternate hours.
• Move, assemble and maintain office furniture.
• Assist IT Desktop Support with movement of computers for new turn-ups.
• Hang pictures, posters and other wall hangings as required.
• Pro-actively seek opportunities to improve cleanliness, appearance and operation to further enhance the guest's experience.

This job will require bending, stooping, reaching, standing, lifting, walking, climbing, pushing, pulling and repetitive tasks. Janitors must be able to lift and handle objects weighing 50lbs or more in a safe manner (repeatedly) as well as standing (in place or moving) up to 100% of their shift.

Candidate Qualifications

This is an entry level position with minimal qualifications. Basic requirements include the ability to take direction and self-motivate to accomplish the needs of the facility while maintaining courteous and effective working relationships with others.

A few other things we are looking for in an applicant :

Compensation Details

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI : We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same : rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

Subject to the program and location of the position :

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Equal Opportunity Employer

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About MCI (Parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver