Job Description : Ideal :
- Experience of managing complex system data updates.
- Knowledge of CMDB, APM and asset management databases and relevant challenges.
- Understanding of ITIL and ITSM processes.
- Experience of data modelling with CSDM in ServiceNow for a broadcast / media production organisation.
- Experience of managing asset audits.
Skills / Experience Required
Essential :
Action driver with excellent organisational skills.Clear communicator, able to express progress in multiple formats to suit different audiences.Excellent stakeholder manager, able to engage the audit & config delivery teams as well customers of the data and other key stakeholders.Analytical thinking & problem solving. Able to reframe challenges and find innovative solutions to problems.Strong data modelling / data analysis understanding.Understanding of challenges associated with large data updates.