Retail Print Manager

Retail Print Manager

As a Retail Print Manager at Office Depot, Inc., you will play a pivotal role in driving print sales and service growth within our high print volume store. Your enthusiasm and expertise in print services will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards for print products, and prioritize unparalleled client satisfaction. The Print Manager will be responsible for overseeing all aspects of the print production process, managing print equipment and supplies, and ensuring the delivery of high-quality print materials. The Print Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. As a Print Manager you will also be a "Key Carrier" and considered a leader on duty; responsible for opening and closing the store. The Print Manager must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. The ideal Print Manager should be passionate about print services, delivering exceptional customer service, driving operational excellence, and developing a high-performing team.

Primary Responsibilities

Sales and Service Excellence :

• Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
• Ensure the execution of Office Depot, Inc. selling techniques and sales training in print and across the store.
• Drives a sales-focused environment through the training and development of all associates, inclusive of print.
• Act as a role model for delivering exceptional customer service and product expertise.

Leadership and Team Development :

Operational Efficiency :

External Key Carrier Responsibilities :

Education and Experience

High School diploma or equivalent education preferred. Minimum 1-3 years of experience in related field. Minimum two to years management experience or demonstration of skills and learning through an internal development program. Experience in Print Center Operations. Strong computer skills including Microsoft suite (PowerPoint, Excel, Word, Outlook). Must be the subject matter expert in the Print Services area and associated information systems. Must possess advanced selling skills. Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. Must be adaptable to a changing environment. Must be able to coach and train others in a professional environment. Possess excellent verbal and written communication skills. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. Must possess ability to process information / merchandise through POS register system. Must possess experience with logistics, freight, and visual merchandising displays and standards.

Positive and Engaging. Action Oriented. Integrity, Accountability & Trust. Demonstrate passion for the brand, products, services and solutions offered to our customers. Must possess a desire to continually develop personal selling skills and product knowledge. Drive for Results. Decision Quality. Patience.

About The ODP Corporation

The ODP Corporation (NASDAQ : ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The salary range for this role is $15.19 / Hour to $25.83 / Hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.