Dispatch Communications Officer

911 Communications Officer Central Montana 911 Center

City of Lewistown New Position (2) Open. Must be available for variable rotating shifts as scheduled, including nights, weekends, holidays. Open until filled. Wage : Entry level starts $25.50 plus shift differential pay of (+$2.00 / hr) for duty hours between 6pm and 6am. Send email to clarson@ci.lewistown.mt.us or ldodge@ci.lewistown.mt.us to request application packet.

Benefits : City benefits package. Vacation, sick leave, holidays, and retirement is all pro-rated depending on the number of hours worked. Work comp insurance is provided. Health insurance is provided for the employee.

Work Activities :

• Receive emergency calls, relay information to and dispatch appropriate response resources; operate 2-way radio, alpha-numeric paging system, computer, multi-line phone system, and perform clerical administrative tasks.
• Receive emergency 9-1-1 calls; operates Computer Aided Dispatch system; operates 2-way radio voice and text paging systems; operates multi-line telephone system equipment and performs related clerical and administrative tasks.
• Responsible for the safe, efficient, and accurate dispatching and / or paging of Law Enforcement Personnel, Fire Department Personnel, and Emergency Medical Services.
• Responsible for performing all functions in the operation of the Criminal Justice Information Network / National Crime Information Center (CJIN / NCIC) system.
• Work is performed in accordance with department rules and regulations, but requires judgment in controlling and completing dispatching under stressful conditions.

Qualifications : Good communication skills, be able to remain calm under stressful conditions, and maintain absolute confidentiality. Must be very good at multitasking.

Minimum Qualifications : High School graduate or equivalent. Must meet minimum age requirements. Strong computer skills using modern Windows operating systems preferred. United States. Must not have been convicted of a felony; be of good moral character; as determined by a thorough background investigation. Must have valid drivers license.

Qualified applicants will go through a hiring procedure that includes testing and interviews. Lewistown Police Department realizes that very few people already possess the specialized skills to do this job. If selected you will be put into comprehensive, on the job-training program to provide the skills necessary to be an Emergency Service Dispatcher.

Special Requirements : Must be fingerprinted and a search made of local, state, and national fingerprint files to disclose any criminal record. Position requires contact with confidential information. It is imperative that the individual in this position keep knowledge of departmental operations confidential at all times. Applicants will be administered a written test and after successful completion will be interviewed.

Supervision : Works under general supervision of the dispatch supervisor & Chief of Police. Must have the ability to work under minimal supervision with the ability to prioritize and maintain workload. A complete job description is available at the police department.

Requirements : Typing proficiency and Typing - Form Fill Contact Data Entry tests are required and can be taken at any Montana Job Service Office. Must possess a current valid driver's license. Must have a high school diploma or equivalent education. Incomplete applications will not be considered. Background checks will be done as part of consideration process. Two year contract Two week training in Helena (all paid) Application Instructions : Contact Job Service Lewistown for MT application. Complete typing tests through Job Service. Return application and other required documents to Job Service.