Shift Team Leader - Hiring ImmediatelyM&A Food Group - Smoothie King • Chicago, IL, United States
Shift Team Leader - Hiring Immediately
M&A Food Group - Smoothie King • Chicago, IL, United States
30+ days ago
Job type
- Full-time
- Part-time
Job descriptionEnsures positioning is in use and all team members understand assigned positions to maintain efficient store flow / operations Assists in team member management during scheduled shifts, including but not limited to : holding team members accountable to being in proper uniform, reduced phone use, and completing Daily Checklist tasks Sets the Speed of Service pace for the shift Supports and adheres to operational standards at all times Encourages team members on shift to meet / exceed goals and complete daily checklist tasks Fulfills cash handling and inventory reporting responsibilities with honesty Is trusted and relied upon with sensitive information from both their team and franchise owner / manager Is responsible for product quality and guest service experience Greets and engages with the guest to provide a friendly experience Ensures self and team demonstrates Serve To Inspire culture for the shift Blends smoothies and smoothie bowls according to the recipe ticket for a consistent taste Shows up on time for work Balances personal life without interference to their work schedule at Smoothie King Talks through and delegates Daily Checklist tasks that need to be completed during the shift with team members Self-Development - is willing to take on new tasks outside of their role Asks for feedback from franchise owner / manager
Shift Team Leader
$15.75-17 / hr + tips Store Bonus Program
Team Captain serve as the Shift Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a healthy and active lifestyle but, also, provide guidance to Team Members when General Managers are not in the store.
Composure
- “Thinks on their feet" at all times regardless of internal or external pressures
- Informs franchise owner / manager to all problems or unusual matters of significance
- Assists team members at the POS with upselling, voiding, or refunding a transaction
Delegation
Drive For Results
Ethics and Values
Guest Focus
Time Management
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Shift Leader Hiring Immediately • Chicago, IL, United States
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