Middle Office Specialist III

Middle Office Specialist

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

We are currently seeking a Middle Office Specialist for our Wealth Management office. The Middle Office Specialist is responsible for serving as a back-up, or on rotation with, our technical support / operations analyst. This includes completing cases for ClientPoint (Wealth Management online banking), data downloads, and ad hoc projects. This individual will serve as the primary contact for research requests within the Middle Office and should have experience in Trust and / or Middle Office Operations with a demonstrated working knowledge of Microsoft applications, specifically in Excel for building and tracking data. In addition, this role will assist with the quality review of account openings and closings, account transfers, and bill payment.

Salary Range : $18.25 / hr. - $29.75 / hr.

Key Accountabilities

Evaluates and Reports on Performance :

• Serve as back-up technical support for tickets and day-to-day work requests.
• Strong working knowledge of Trust / Middle Office for serving as research czar and subject matter expert.
• Utilizes strong written and verbal communication skills to prepare and deliver a variety of reports that identify trends, assess training needs, and benchmark client experience.
• Inspects department work for quality assurance and improvement purposes.
• Able to serve in a back-up capacity for areas of need within the team.

Continuous Improvement :

Key Competencies for Position

Culture Leadership :

Execution Leadership :

Client Leadership :

Qualifications and Education Requirements

Key Measures of Success / Key Deliverables) :

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.

Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!