Patient Check-Out Coordinator
Midlands Neurology and Pain Associates, P.A.Columbia, South Carolina, United States30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionHigh school diploma or equivalent. 1+ years of experience in a medical office, customer service, or administrative role preferred. Knowledge of insurance verification and medical scheduling procedures is a plus. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Experience with electronic medical records (EMR) software . Proficiency in Microsoft Office (Word, Excel, Outlook). Strong problem-solving skills and attention to detail. Reliable and punctual.
Position Summary :
The Patient Check-Out Coordinator plays a vital role in the patient experience by handling check-out procedures, scheduling follow-up appointments, verifying insurance coverage, and providing necessary paperwork. This position requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities :
- Greet patients in a friendly and professional manner upon check-out.
- Schedule follow-up appointments, referrals, and procedures as needed.
- Verify insurance eligibility and benefits for upcoming appointments.
- Provide patients with necessary paperwork, receipts, and instructions for follow-up care.
- Ensure accuracy of patient records and update demographic information as needed.
- Communicate effectively with providers, medical assistants, and front desk staff to coordinate patient flow.
- Address patient inquiries regarding scheduling and general practice policies.
- Maintain HIPAA compliance and protect patient confidentiality at all times.
- Perform other administrative duties as assigned.
Qualifications & Requirements :
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Patient Coordinator • Columbia, South Carolina, United States