BALENCIAGA Sales & Client Advisor (Keyholder) | Troy Somerset Mall

Sales & Client Advisor (Keyholder)

We are currently seeking a Sales & Client Advisor (Keyholder) who will report to the Store Director. The Sales & Client Advisor (Keyholder) is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies. Provide customers with top quality service by meeting their needs and expectations.

General responsibilities include :

• Achieve sales goals
• Opening and closing of the store
• Ensure stockroom is organized and is set up properly so staff can easily access merchandise
• Assist management in overseeing day-to-day operations of store
• Work towards balanced strengths in sales, operations, merchandising and personnel management
• Maintain great interpersonal skills to ensure clear, effective communication with all departments, stores, colleagues and staff
• Ensure that customer complaints and feedback are handled appropriately and in a timely manner
• Support / follow / implement / enforce store operations manual at all times and provide feedback on any updates / changes that might become necessary
• Enforce all sustainability policies that are implemented by the company both locally and globally

Stock, inventory & loss prevention management includes :

Visual management includes :

Store maintenance management includes :

Who you are :

Why work with us?

This is an exciting opportunity to join Balenciaga's Troy Somerset Mall team as a Sales & Client Advisor (Keyholder) who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

Job type : Regular

Start date : 2025-12-05

Schedule : Full time

Organization : Balenciaga America Inc.