Senior UX Researcher

At Audible, we believe stories have the power to

transform lives. It’s why we work with some of the world’s leading

creators to produce and share audio storytelling with our millions

of global listeners. We are dreamers and inventors who come from a

wide range of backgrounds and experiences to empower and inspire

each other. Imagine your future with us.

ABOUT

THIS ROLE

Revolutionizing the storytelling experience is

just part of an Audible UX Researcher's daily to-do list.

You'll design and conduct comprehensive user studies to

uncover deep insights about listener behaviors and preferences.

Like us, you're customer obsessed, and every research

question you pursue will be driven by your profound understanding

and curiosity about the customer experience. Just when it seems a

product is understood, you'll devise a new study to uncover

hidden user needs.

ABOUT YOU

You

immerse yourself in customers' experiences and the world

around you to uncover deep insights and drive meaningful

innovations. As an expert in research methodologies, you guide

• teams to valuable discoveries, leaving no question unasked;

you're passionate about uncovering both the overarching

patterns and the nuanced details. The passion of synthesizing

findings is matched only by the excitement of sharing actionable

insights with your team. You're eager to refine your

research techniques and expand your analytical toolkit, but

it's the collaborative journey of discovery with your team

that truly motivates you.

As a Senior UX

Researcher, you will…

research (study design, recruiting, moderation, analysis,

reporting, communicating), making decisions to evaluate which user

research methodology approaches work, and which don’t

Design and conduct a wide spectrum of studies, ranging from quick

usability tests on UserTesting in order to uncover friction in the

user experience to diary studies on dScout and foundational

interviews to uncover people's core needs, motivations, and

goals

throughout the research process and product development lifecycle,

such as building storyboards and prototypes, and using AI to

support research tasks

entertainment and media industry through use of prototypes and

competitive / complementary products, as well as reviewing industry

trends to develop a deep product intuition that guides your

research

the impact on product, and future user research

ABOUT AUDIBLE

Audible is the leading producer and

provider of audio storytelling. We spark listeners’ imaginations,

offering immersive, cinematic experiences full of inspiration and

insight to enrich our customers daily lives. We are a global

company with an entrepreneurial spirit. We are dreamers and

inventors who are passionate about the positive impact Audible can

make for our customers and our neighbors. This spirit courses

throughout Audible, supporting a culture of creativity and

inclusion built on our People Principles and our mission to build

more equitable communities in the cities we call home.

BASIC QUALIFICATIONS

proven success leading User Research projects with demonstrated

impact experience

research (study design, recruiting, moderation, analysis,

reporting)

with demonstrated impact

past work experience and deliverables (e.g., study plans, reports,

personas)

Factors, Cognitive Psychology, or a related field

years experience working within an entrepreneurial and iterative

design process, with the skill to leverage early results to

influence product design, knowing the balance between certainty of

methodology and speed of execution

PREFERRED

QUALIFICATIONS

Factors, HCDE, Cognitive Psychology or equivalent

Excellent communication, interpersonal, and analytical skills

including the ability to present insights clearly and persuasively

to colleagues, partners and stakeholders

tackle complex, high-level research challenges within an uncharted

problem space

research leading to delightful user experiences

Amazon is an equal opportunity employer and does not discriminate

on the basis of protected veteran status, disability, or other

legally protected status.

Our inclusive culture

empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including

support for the interview or onboarding process, please visit for

more information. If the country / region you’re applying in isn’t

listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US

geographic markets. The base pay for this position ranges from

$137,000 / year in our lowest geographic market up to $226,500 / year

in our highest geographic market. Pay is based on a number of

factors including market location and may vary depending on

job-related knowledge, skills, and experience. Amazon is a total

compensation company. Dependent on the position offered, equity,

sign-on payments, and other forms of compensation may be provided

as part of a total compensation package, in addition to a full

range of medical, financial, and / or other benefits. For more

information, please visit . This position will remain posted until

filled. Applicants should apply via our internal or external career

site.