Bilingual Clinical Admin Assistant / Interpreter

Job Description

Job Description

Bilingual Clinical Admin Assistant / Interpreter

Bilingual Clinical Admin Assistant / Interpreter

Full-Time | Speech Tactics Pediatric Therapy Clinic

About Us :

At Speech Tactics , we are a mission-driven pediatric therapy clinic offering speech, occupational, physical, and behavioral health services. Our interdisciplinary team is united by a commitment to integrity, compassion, and service- empowering children and families to reach their fullest potential. We are a purpose-driven interdisciplinary pediatric provider in North Carolina and continue to grow through innovation, excellence, and our people-first culture.

Position Overview :

We are seeking a highly organized, emotionally intelligent, and detail-oriented Bilingual Clinical Admin Assistant / Interpreter (English / Spanish) to support our clinical and administrative operations. The ideal candidate is a self-starter who thrives in a fast-paced, team-centered environment, communicates effectively across disciplines, and proactively solves problems before they escalate. This individual will serve as both a trusted liaison between clinicians and families and a key driver of office efficiency.

What You'll Do :

Provide live interpretation (Spanish / English) during therapy sessions, family consultations, and team meetings.

Translate critical documents, care plans, and internal communications with accuracy and cultural sensitivity.

Conduct parent orientations for new clients enrolled in our therapy programs.

Manage scheduling, client intake, phone / email communication, and daily administrative tasks with precision.

Organize, update, and maintain digital and physical client records in alignment with clinic protocols.

Proactively identify inefficiencies in workflows and assist in developing solutions to streamline operations.

Act as a warm, professional, and reliable point of contact for clients and families—ensuring they feel seen and supported.

Support clinicians with various administrative tasks including data entry, documentation follow-up, and report preparation.

Handle confidential information with discretion and uphold the clinic’s standards of professionalism and ethics.

What We’re Looking For :

Bilingual fluency in Spanish and English (written and verbal) is required.

A natural problem-solver with excellent organizational and time management skills.

Strong attention to detail with the ability to juggle multiple priorities independently.

A collaborative communicator who demonstrates emotional intelligence and conflict resolution skills .

Demonstrated experience in a healthcare, clinical, or pediatric setting preferred (training provided).

Comfortable with Microsoft Office, EMR systems, and general office equipment.

A strong alignment with Speech Tactics’ core values : Integrity, Growth, Compassion, Community, Empowerment, and Service .

Preferred Experience :

1-2 years in an administrative or client-facing role, preferably in a pediatric or healthcare setting.

Interpretation / translation experience (formal or informal) in a medical or clinical context.

Benefits :

Competitive hourly pay with annual raises and performance bonus pay $$$

Health, dental, life, and vision insurance

Generous paid time off and holidays

Professional development opportunities

Supportive and collaborative work environment

If you are passionate about making a positive impact on the lives of children and families and meet the qualifications, we encourage you to apply.