Medical coder Jobs in Charlotte, NC

Supervisor Certified Professional Coder Job Summary:

• Under the direction of the Revenue Cycle Manager, the Supervisor Lead Certified Professional Coder provides operational oversight, leadership, and supervisory support to the coding team and Lead Certified Professional Coder.
• This role ensures accurate, compliant, and timely coding and charge capture for physician services, while supporting workflow optimization, staff development, performance management, and quality assurance.

The position serves as a key leadership layer to support team growth, scalability, and operational excellence. (This is a full-time hybrid or remote position that will support the RCM team, Monday to Friday 8 am to 5 pm) Primary Job Responsibilities/Tasks may include, but not limited to:

• Leadership & Supervision: Provides direct supervision, mentorship, and daily operational oversight of the Lead Certified Professional Coder and coding staff.
• Supports staffing, scheduling, workload distribution, and productivity management.
• Assists with onboarding, training, coaching, and performance evaluations of coding staff.
• Promotes accountability, collaboration, and professional development within the team.
• Acts as escalation point for complex coding, workflow, and operational issues.

Coding & Compliance Oversight:

• Performs and oversees charge review to determine appropriate CPT and ICD-10 codes for physician services.
• Interprets progress notes, operative reports, discharge summaries, and charge documents to ensure accurate coding.
• Ensures proper entry of data into the billing system, including codes, diagnoses, modifiers, and provider information.
• Monitors patient logs and clinical activity reports to ensure all billable services are captured.
• Supervises follow-up processes to ensure all services are coded and submitted for billing.
• Works with the Compliance Director to perform internal coding audits and quality reviews.
• Ensures compliance with CMS, regulatory, and third-party payer guidelines.

Education, Training & Collaboration:

• Leads and supports provider education and training on coding guidelines and regulatory standards.
• Serves as a liaison between coding, revenue cycle, compliance, and clinical teams.
• Works closely with revenue cycle staff to resolve coding and billing inquiries.
• Participates in administrative meetings, leadership meetings, and operational planning sessions.

Process Improvement & Strategy:

• Identifies workflow inefficiencies and recommends operational improvements.
• Supports development and implementation of SOPs, policies, and procedures.
• Leads or supports special projects, data analysis, and performance improvement initiatives.
• Actively participates in problem identification and cross-functional resolution.
• Performs other related duties as required and assigned.

Requirements:

• Education and Certifications: High school diploma or GED completion is required.
• Bachelor’s degree is preferred.
• Certified Professional Coder (CPC) required.
• Minimum four years’ experience with CPT/ICD-10 coding of physician services.
• Minimum two years of leadership, supervisory, or team lead experience in a medical business office setting preferred.
• Strong working knowledge of medical terminology and anatomy.

Experience:

• Knowledge of current third-party billing and collection of regulatory guidelines and requirements.
• Demonstrated leadership, coaching, and team management capabilities.
• Ability to gather, analyze, and interpret clinical and operational data.
• Ability to work independently and lead effectively in a fast-paced environment.
• Experience in workflow management, quality assurance, and performance improvement.

Physical Requirements:

• Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support weight of 35 pounds Ability to concentrate on details.
• Use of computer for long periods of time.
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