Director, Administrative Operations - Div of Gastroenterology and Hepatology

Director, Business Administrative Operations Division of Gastroenterology and Hepatology

The Director, Business Administrative Operations Division of Gastroenterology and Hepatology will provide administrative, financial, and managerial expertise to the Chief of the Division of Gastroenterology & Hepatology.

This position leads and oversees the operational, financial, regulatory, and business activities of the Division of Gastroenterology and Hepatology. This includes financial analysis and strategy related to medical service revenue cycle, health maintenance, and procurement programs; human resource and facilities management; business development, marketing, and public relations; contract negotiations; interfacing and ensuring compliance with granting organizations, regulatory agencies, university policies, and procedures.

Key Responsibilities / Duties :

• Fiscal Management / Business Development
• Develop the annual budget, including providing monthly financial reporting and forecasting, cash flow management, professional billing revenue cycle management, capital spending and expenditures review and approval.
• Develop strategic plans, annual goals and objectives and administrative direction of the division.
• Identify new business opportunities by analyzing and presenting financial data for the development of new services, facilities, procedures, and costs.
• Oversee the operational payment structure, monitor payments and patient billing as outlined in contracts and ensure compliance with insurance companies.
• Create, implement, and monitor departmental strategic plans.
• Clinical Management
• Analyze and optimize all aspects of Clinical Revenue Cycle to reduce documentation and billing deficiencies (or other issues, as needed).
• Work closely with the DOM compliance officer and DOM Associate Director of Revenue Cycle Manager to monitor compliance and optimize clinic revenue cycle processes.
• Coordinate, collate and report data metrics such as Charge Lag, Press Ganey Patient Satisfaction, UHC and MGMA Benchmarks, Patient Access, etc. for the Division of Gastroenterology and Hepatology.
• Coordinate, collate and report data metrics for the Division as related to WWT billing Charge Lag, denials, RVU's and benchmarks.
• Developing performance metrics for monitoring and reporting on the overall revenue cycle performance for the Division.
• Operations Management
• Oversee maintenance, repair, space remodeling, and equipment purchases by identifying needs, planning, budgeting, and reviewing contracts as needed.
• Manage off-site practices by negotiating the terms for revenue generating contracts, monitoring, and renegotiating leases.
• Direct all day-to-day administrative activities.
• Maintain and report space utilization inventory. Pull Clinical data, analyze and create reports of all operational activities.
• Grants Management
• Responsible for oversight of grant activities and research finances. Ensure research aims are met; ensure full responsibility in research.
• Human Resources
• Recruit, select, evaluate, and train administrative staff.
• Manage recruitment activities and onboarding of faculty, physicians, and staff with assistance of appropriate management staff. Ensure appropriate credentials are received as needed.
• Develop and monitor compensation plans, income guarantees and productivity incentives.

Minimum Qualifications :

The University of Illinois System is an equal opportunity employer, including but not limited to disability and / or veteran status, and complies with all applicable state and federal employment mandates.